@sassytexn Hi Meredith, Apologize we weren't aware of that restriction. Please email or try giving customer service a call today, they are available until 8pm EST.
@sassytexn Hi Meredith, We apologize for the long hold time you've experienced. If you could send us a private message with your account information we'd be happy to take a look at the account for you. https://t.co/o0co9VaBZN
@DBeaulieu11 Hi. Thank you for reaching out. I am sorry to hear about your experience with reaching out for assistance. We have sent you a DM to further assist you. Thanks!
@ClassieLassie89 Good morning. I am sorry to hear about your experience with missing items. This is not how we want our customers to feel following an interaction with us. Please send us a DM confirming the phone number and shipping address on the account so we can assist you further. Thanks!
@DocMary75 Hi Mary. Thanks for bringing this to our attention, we apologize the items arrived defrosted. Please send us a DM confirming the phone number and shipping address on the account if you still need further assistance with this. Thanks!
@talkinghands123 Hi. Thanks for reaching out. I am sorry to hear about your delivery experience. Please send us a PM confirming the phone number and shipping details listed on the account so we can look into this further. Hope to hear from you soon.
@DaxHyena Hi. Thanks for reaching out. If you're still looking to cancel, please send us a DM with your account information so we can help you out. Thanks!
@MattJ2448 Hi. Thanks for bringing this to our attention. Can you provide us with the Lot # that is on the box so we can submit an incident report? Thanks!
@MichelleShana20 Hi. Thanks for reaching out. We have a 7-day money back guarantee that is offered for some programs. Can you send us a PM with your account information so we can take a peek at your account and advise? Thanks!
@shannonkstevens Hi @shannonkstevens. Thanks for reaching out. We sunset NuMi and moved to the new Nutrisystem app. The new app would require you to be an on-plan member to use all features of the new app. This includes migrating your NuMi data to the new app. We apologize for the inconvenience.
@bspeer Hi @bspeer. Thanks for reaching out. I'm so sorry to hear about your experience with reaching out for replacements. Please send us a DM with your shipping address and phone number so we can resolve this for you. Thanks so much and we hope to hear from you soon.
@bspeer Hi @bspeer. Thanks for reaching out. I'm so sorry to hear about your experience with reaching out for replacements. Please send us a DM with your shipping address and phone number so we can resolve this for you. Thanks so much and we hope to hear from you soon.
@SunnyLansdale@SunnyLansdale I'm so sorry you experienced this. You deserve the upmost respect at the bare minimum. Can you send us a DM with your account information so we can investigate this further? Thank you and we look forward to resolving this for you.
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@shannonkstevens Hi @shannonkstevens. Thanks for reaching out. I'm sorry you received substitutions items in your order. Please DM us your account information so we can look into resolving this for you. Thanks!