@franmcc14 Hello Fran! We are sorry about this foreign object. Please get in touch at 1-800-833-5330 or via our website https://t.co/3ewEGlG628. We are happy to assist you!
@SClouthier Please send us a private message so we can learn more about your dog and make the best recommendation based on their specific needs. Thank you! 💚
Osiris is SO cute that you might have missed the NUTRO™ SO SIMPLE™. Crafted with a handful of key ingredients plus natural flavors, vitamins, minerals and other nutrients — because dog food shouldn't be complicated. https://t.co/9LAHGGgph4
📷 noellemucci126 on IG
@BallOut_Conway Since the health and well-being of your pets and ours is our #1 priority, we design our recipes to be safe, nutritious, and enjoyable. This is not what we expect to hear, and therefore, would like the opportunity to look into this further.
@Krogdog101 We have shared your feedback with our packaging team. Pet Parent input is important to us and influences our future decisions. Please reach out anytime with any further feedback or questions.
@BallOut_Conway We are very sorry that you and your furry friend had to go through this. We will be happy to document everything to make sure it doesn't happen again. Please contact us by private message.
@JackBeenLifted Hello Jack! We're terribly sorry to hear about this experience. We have live chat via our website! Please head over to our link in bio to start a live chat and refer to case #08423566! You can also call us on: 1-800-833-5330. We look forward to hearing from you!
The bigger and louder the "thank you," the higher the praise! How much does your pup howl in appreciation? Shop NUTRO™ NATURAL CHOICE™ and find out: https://t.co/INaWaR1IjJ
#DogFood#HappyDog#DogApproved
@RGrhm [2/2] Please rest assured, we have documented your feedback for our teams. Please do not hesitate to reach out to us by visiting https://t.co/xJTHffYCiX if you have any further questions or concerns! Refer to case number 08049010. Thanks again!
@RGrhm [1/2] Thanks for reaching out! We are constantly looking for ways to improve our products and packaging to meet consumer needs and preferences. As we work toward our goal of 100% recyclable packaging, we are reevaluating our packaging materials.
@jfells009 We’re so sorry for your loss. Our hearts go out to you. You can donate the unopened bag to local shelters or rescues, or even to stray dogs in need. It would definitely be appreciated by the pups. Sending our deepest condolences for Chunk. 💚
@TedRogersLA Wow, Tazzy truly had a day filled with excitement! We’re so happy she loved her time at the NUTRO doggie farmer’s market. Thanks for making this day special for us too. 💚
@CigarsStink Hi there! Our top priority will always be the happiness of your pet! Our prices allow us to maintain quality to ensure that our food and treats include the ingredients and flavors your pet loves. Rest assured, we'll document all your feedback for our team! Thank you!
@SweetlyCorruptd Hello! We're constantly looking for ways to improve our products and packaging to meet consumer needs and preferences. As we work toward our goal of 100% recyclable packaging, we're reevaluating our packaging materials. You can find more information here: https://t.co/VoHVedpwV8.