@rachelkinz_ Hi Rachel! Thank you for this feedback, and so sorry the substitution didn't work out for you! Please email [email protected] so our team can make this right.
@SydMitchell Hi! Sorry that the items you want to rent are unavailable! Please check if you can size up or down by selecting the ⭐️s above the style name and sorting by your body stats. With all the newer items we have available, we recommend creating a closet list for backups as you browse.
@MissMar10907907 Hi there! We have more than several new options available. If our most popular seasonal items are unavailable, please make sure to have backups saved as you browse the site/app by creating closet lists. DM us so we can look more into this.