Nitin Vanze

[Nitin Vanze @NVanze]

@Phoenixtrader28 You can filter posts based on words. In settings you can do this

[Nitin Vanze @NVanze]

@CanaraRobeco I am very disappointed that you are not able to resolve # 1680339 for more than 10 days and your support team is least bothered about on boarding new customers
#mutualfunds #CustomerServiceFail

[Nitin Vanze @NVanze]

@makemytripcare Hey I have shared the email from airlines to mentioned email id. Please initiate remaining amount at earliest

[Nitin Vanze @NVanze]

@makemytrip @makemytripcare Awaiting full refund for 2 inetrnational air tickets,flight cancelled by carrier. Got small refund for 1 ticket and no refund for 2nd No proper customer support,no alternatives.feelcheated
@MoCA_GoI @consumercourtin @Consumer_Rights @TourismOfIndia

[Nitin Vanze @NVanze]

@makemytripcare I have written confirmation from airline about 31k. Please let me know where to share it and also share bifurcation.

[Nitin Vanze @NVanze]

@makemytripcare Hey if you read our request we got the refund. But we have received 5k less than what airline has refunded to you guys for each person. Airline refunded 31k to you but you have refunded only 26k?

[Nitin Vanze @NVanze]

@makemytripcare We have received the refund. but it is 5k less per ticket i.e. 10k for 2 tickets than sent to you by finnair.why we have to beg for our own money?.@consumercourtin

[Nitin Vanze @NVanze]

@makemytripcare If you have initiated these refund yesterday and today then why you were telling that it's initiated 10 days ago? Do not close support tickets unless we confirm issue is resolved. You confirmed on 4th July refund initiated and wait for 7 days. Why were you lying @DeepKalraMMT

[Nitin Vanze @NVanze]

@makemytripcare Another 24hrs passed and nothing happened and no updates from you? Just say you are not interested to refund and then will take next steps as appropriate.
@DeepKalraMMT @deepkalra what pathetic platform is this? @Consumer_Rights @MoCA_GoI

[Nitin Vanze @NVanze]

@makemytripcare Do you want me do this all everyday to follow up with you guys. Legally you should refund within 7 days but it's more than a month and still you expect me to wait everyday wasting my time?
@DeepKalraMMT @Consumer_Rights @MoCA_GoI

[Nitin Vanze @NVanze]

@makemytripcare Hi Team

I am still waiting for refund for both passengers. Please confirm when will I receive this.Its almost one and half month since flight got cancelled and still no progress on refund?
@DeepKalraMMT #CustomerServiceFail #REFUND

[Nitin Vanze @NVanze]

@makemytripcare Thanks for confirmation! Could you please share the breakup of the refund. And I am assuming that this 26k refund is for each passenger?

[Nitin Vanze @NVanze]

@makemytripcare Why do you need month to validate the issue? First you asked for refund instead of asking for alternative flight and now wasting so much of time to refund the money. This is really #pathetic

[Nitin Vanze @NVanze]

@makemytripcare It has already been more than a month and airline confirmed that they already processed refund

[Nitin Vanze @NVanze]

@makemytripcare @makemytrip @makemytripcare its been more than 5 days and still waiting for ur 48 hours to over to resolve the issue?We are chasing u for a month now.1st u asked 4 refund to airline instead of alternate flight n now not paying refund @DeepKalraMMT
#CustomerServiceFail #REFUND

[Nitin Vanze @NVanze]

@makemytripcare @makemytrip it's more than 48 hours now and almost a month we are chasing this but you are still not able to logical conclusion. How much more time you need to conclude this?
@MoCA_GoI @Consumer_Rights

[MakeMyTrip Care @makemytripcare]

@NVanze Hi Nitin,

We have not received any refund from the yet and we have raised your issue to the concerned department. Please wait for 24-48 hours so that we can provide you a logical closure.

Regards
Amit Agrawal https://t.co/jq6HypVoAf

[Nitin Vanze @NVanze]

Hey @makemytrip @makemytripcare it's been almost a month now. When will you refund. For one of the passengers, airline has refunded 31k but you have refunded Rs.0. For other just Rs.10k
@MoCA_GoI @Consumer_Rights

[MakeMyTrip Care @makemytripcare]

@NVanze Hi Nitin,

Sorry to hear about your unpleasant experience. Clearly not in line with our service standards.
Please share your booking ID in the DM to look into the matter right away. https://t.co/jq6HypVoAf

Regards,
Rahul

[Nitin Vanze @NVanze]

@dickiebush @Nicolascole77 🚢🚢🚢