After hours talking to a representative, to be told that I have to figure out how to get home and that there’s nothing they could do but refund me. Thanks @united for ruining my trip.
@united after hours talking to a representative, no solution was offered besides refund me and let me figure out how to get home to my family. Thanks @united for ruining my trip. 😠
I’m very disappointed and frustrated with @united after canceling my flight didn’t even try to get me home to my kids on the next day. Then, they wanted to fly me to LA which is not my final destination.
Thank you Brad with @Delta I just talk to a representative and she was professionally great on taking care of all the changes I needed. Not to mention she showed such a sense of a human being for my condition. Thank you @Delta ❤️
Besides the fact that I just found out I have COVID, @Delta has been keeping me waiting to talk to a representative for 3 hours. 3 freaking hours on the phone waiting to change my flight. Thank you @Delta for your great customer service!