We have been following up on a refund for tokens accidentally bought for a different account number from June @KenyaPower_Care this is not fair. The reference number is
R02145230700715. Kindly give an update on this?
We have been following up on a refund for tokens accidentally bought for a different account number from June @KenyaPower_Care this is not fair. The reference number is
R02145230700715. Kindly give an update on this?
@KenyaPower_Care what does this error mean? ‘Transaction failed, M-PESA cannot complete payment of **** to KPLC PREPAID. The Organization's system receiving the payment experienced some technical challenges, try again later.
Having challenges with the @BRS_Kenya portal and the customer service is totally aloof about it. Why pay for convenience then get treated so badly? Very sad.
@KenyaPower_Care how long does it take for you to refund monies/tokens if I bought tokens for a wrong account number? I have called and sent an email and there doesn't seem to be any communication coming through from your end 😭