Olivia Amter

Customer Experience nerd, helping small businesses grow with empathy ✌️|| Previous: @wework, @spacioushq \ cofounder @shopenat

[Olivia Amter @oamter]

@DC_Courts looks like your website is offline?

[Olivia Amter @oamter]

Planning a road trip 🚗 is just like designing a #customerexperience journey: try to remove complication, ask for feedback, anticipate and limit road blocks, and make the experience extra memorable 🌅. #cx

[Olivia Amter @oamter]

"Customer-centric companies are 60% more profitable than companies that don’t focus on customers."

= focus👏on👏CX👏

https://t.co/CxF5cTOL9Q

[Eli Weiss @eliweisss]

As CAC continues to rise, LTV/retention is becoming a much more important metric 📈

CX folks, your time is here🕺
CX is a marketing channel 💸
CX is proactive, not reactive 🚀

@mrsharma @kdlafrance @helena love this article 🗞

https://t.co/iZZo6OQ1eS

[Olivia Amter @oamter]

Check out the first ever real vitamin made for women! https://t.co/kaRdBT4NcG

[Olivia Amter @oamter]

@UHaul_Cares please help! Reservation is not showing up and your CS team wont pick up the phone. Sitting in the office wasting time and I need to move today!

[Olivia Amter @oamter]

Love Scott’s Cheap Flights. Will love them even more if I win a trip to Prauge 😏 Enter here >> https://t.co/L6RRbc3c3A

[Upwork @Upwork]

Want to be happier? Having a creative #sidehustle outside of work might be key @thescienceofus #happiness https://t.co/nk8cgcLDdw

[Olivia Amter @oamter]

BEST.JOB.EVER https://t.co/TBqk5y4BJa @nytimes #traveladdict

[Olivia Amter @oamter]

Rise and shine should really be rise and slog. #HumpDay

[Olivia Amter @oamter]

@bbdakota heya! I need a button replacement for a peacoat of yours. Who do I talk to for help? Thx :)

[Olivia Amter @oamter]

Enter to win the ultimate suite of creative tech from @GA, complete with a Macbook Pro, Bose headphones, and more: https://t.co/twstodiQ0H

[Olivia Amter @oamter]

#voicesavevanessa

[Olivia Amter @oamter]

Game changer! Check these folks out. Save time, save money, live healthy. https://t.co/RTXJ3j9aUo

[Olivia Amter @oamter]

#Oscars2017 is unfolding! So many great films, but special shout out to @LifeAnimatedDoc, Owen, and @WaltSuskind! 🙌🏻🎥

[Olivia Amter @oamter]

@JaceDeloney hiiii Jace!! Thanks :)

[Olivia Amter @oamter]

The #EthicalFashion Shift is real: @Cladwell fashion #startup embraces #sustainability + finds success https://t.co/HzBFAVB1is @soapboxcincy

[Olivia Amter @oamter]

@PreciseConsult thanks for the retweet!

[Olivia Amter @oamter]

@justineetG thanks, Justin! Appreciate it :)

[Olivia Amter @oamter]

Take a peek at my new venture, ENAT. Beautiful bags co-produced with small biz owners in Ethiopia. https://t.co/Y48qQerJEW #EthicalFashion