ODEON Help

Have a question or need a little help? Advisers are available Monday-Sunday 10am -5pm. Visit our official Twitter feed @ODEONcinemas for the latest film tweets

[ODEON Help @ODEONHelp]

@Mayyabegum @ODEONCinemas @Mayyabegum Hi there 😊 

We seem to have some technical problems with DMs coming through correctly. Can you please email us on [email protected] and share the ticket ID here with us once you've done so, we can then have a look into it.

-Chloe

[ODEON Help @ODEONHelp]

@BlueArrow32 @ODEONCinemas Hi there,

Is it a bird? 🕊️ Is it a plane? 🛫️

No! It's… A guest with SUPER taste in films! 😍️

We don't have any information on this currently but any updates would be posted on our website, app and social media channels.

-Chloe

[ODEON Help @ODEONHelp]

@Nick77100479 Hi there, some films go advance sale but the full schedule is released on a Tuesday. - Jodie

[ODEON Help @ODEONHelp]

@Nick77100479 @Nick77100479 Hi there, 

The scheduling that's available for Sunday is for our Autism Friendly Screening of Toy Story 5. Some showings go on sale in advance. 

Scheduling updates will be posted closer to the time. 🙂 

-Chloe

[ODEON Help @ODEONHelp]

@Mayyabegum @ODEONCinemas @Mayyabegum Hi there, 

I can confirm my colleague has responded. 🙂 

-Chloe

[ODEON Help @ODEONHelp]

@itsmissfitz Hi there, 

The above page isn't associated with ODEON. Only @ODEONHelp, @ODEONCinemas and @ODEONcinemasIRE are. If you can please DM us with your email address, the date you wanted to book, your full name, the time and the cinema site we'd be happy to look into this. 

-Chloe

[ODEON Help @ODEONHelp]

@Mayyabegum @ODEONCinemas Hi there, 

I'm sorry to hear this, can you please DM us with your email address, date of birth, postcode and full name?

-Chloe

[ODEON Help @ODEONHelp]

@rynninglol @cineworld @ShowcaseCinemas @vuecinemas @AllTheAnime Hi there,

While we can't make any promises, I've passed on your recommendation to the relevant department. 🙂 

-Chloe

[ODEON Help @ODEONHelp]

@abraham9176 @ODEONCinemas Hi there, 

It can depend on a number of things such as the popularity of the film, how many screens the cinema has and new releases. 

While we can't make any promises, I've passed on your recommendation to the relevant department. 🙂 

-Chloe

[ODEON Help @ODEONHelp]

@evielong_ Hi there 😊 

We seem to have some technical problems with DMs coming through correctly. Can you please email us on [email protected] and share the ticket ID here with us once you've done so, we can then have a look into it.

-Khlo 🌈

[ODEON Help @ODEONHelp]

@kiahtwt Hi there 😊 

We seem to have some technical problems with DMs coming through correctly. Can you please email us on [email protected] and share the ticket ID here with us once you've done so, we can then have a look into it.

-Khlo 🌈

[ODEON Help @ODEONHelp]

@121gigawatts85 Hi there - thank you for your patience. That cinema has 2 iSense screens, the iMAX is currently out of order and closed, which is why there are no showings. We hope to have it fixed soon!

-Khlo 🌈

[ODEON Help @ODEONHelp]

@TheMovieFriend @pepparsalt9 @Samanthaprabhu2 @ODEONCinemas @TralalaPictures @PrathyangiraUS @PrathyangiraOS Hi there,

While we can't make any promises, I've passed on your recommendation to the relevant department. 🙂 

-Chloe

[ODEON Help @ODEONHelp]

@Nick77100479 Hi there,

Our film times are updated on a weekly basis, this usually happens every Tuesday around 5pm, except on a bank holiday, this is then delayed to Wednesday.

Our film week runs from Friday-Thursday. Keep an eye out for scheduling updates closer to the time. 

-Chloe

[ODEON Help @ODEONHelp]

@stuartf100 @ODEONCinemas Hi there,

Is it a bird? 🕊️ Is it a plane? 🛫️

No! It's… A guest with SUPER taste in films! 😍️

Our guests can access this offer between 26–28 June 🙂

-Chloe

[ODEON Help @ODEONHelp]

@zonkk_za @ODEONCinemas Hi there, 

We're so glad you had a Toy Story tastic time! I will pass on your feedback to the cinema team. 🙂 

-Chloe

[ODEON Help @ODEONHelp]

@zonkk_za Hi there, 

Can you please DM us with your email address, date of birth, postcode and full name so we can look into this?

-Chloe

[ODEON Help @ODEONHelp]

@michaelmcshane Hi there, 

Once a booking is completed, we are unable to change or amend it however we can cancel it, and you can book again when you are ready. If you could drop us a DM with your email address and booking reference number, we can get this sorted for you. 😊

-Chloe

[ODEON Help @ODEONHelp]

@Laylamiroamc @odeom Hi there, 

Can you please DM us with your booking reference and email address? 

-Chloe

[ODEON Help @ODEONHelp]

@marshall_job @ODEONCinemas Hi there,

Our film times are updated on a weekly basis, this usually happens every Tuesday around 5pm, except on a bank holiday, this is then delayed to Wednesday.

Keep an eye out for scheduling updates closer to the time.

-Chloe