ODEON Help

This account is no longer monitored for guest service enquiries.
You can contact us via Instagram, Facebook or our website.

[ODEON Help @ODEONHelp]

This account is no longer monitored for guest service enquiries.

For support with bookings, memberships, payments or any other guest query, please contact our Guest Services team via Instagram, Facebook or our website: https://t.co/McwIjKuXRX

[ODEON Help @ODEONHelp]

@emilybutty Hi Emily,

Yes, it is one adult ticket + one Summer Savings Child ticket. 🙂 

-Kat 🍓

[ODEON Help @ODEONHelp]

@LxJ24 @LxJ24 Sorry to hear it's not working. Please try filling in the form here: https://t.co/8xpvUKB94p 

You'll also get a ticket ID there that you can share with us here.

-Kat 🍓

[ODEON Help @ODEONHelp]

@wmmatpnw @ODEONCinemas Hi there,

Sorry to hear this. Can you please email us with your booking reference and then share the ticket ID here so we can have a look into it: [email protected]

-Kat 🍓

[ODEON Help @ODEONHelp]

@annamaksymiw @ODEONCinemas Hi Anna,

We aren't able to access DMs, can you please email us on [email protected] instead and share the ticket ID with us here, we can then have a look into it there. 🙂 

-Kat 🍓

[ODEON Help @ODEONHelp]

@Ishlondon2018 @ODEONCinemas Hi there, 

I'm sorry to hear this. Can you please email us and respond with your Ticket ID?

-Chloe

[ODEON Help @ODEONHelp]

@Carlwilks2011 Hi there, 

You can now process the cancellation yourself. 

Alternatively, you can contact us and a member of our team can assist you with this. 😊️

More information can be found here: (https://t.co/VbUpWWUs9Y)

-Chloe

[ODEON Help @ODEONHelp]

@meakinsgirl @ODEONCinemas Morning (Glory)

When we have any more information we will announce this on our website, app and social media channels "Today is gonna be the day!" 🎶️🎤️ Keep an eye out for updates.

-Chloe

[ODEON Help @ODEONHelp]

@molemattpc Hi Matthew,

I have forwarded your feedback to the relevant teams. Please keep an eye on our schedule for any updates.

All the best!

-Kat 🍓

[ODEON Help @ODEONHelp]

@Niryth @ODEONCinemas Hi there,

We don't have any information on this. While we can't make any promises, I've passed on your recommendation to the relevant department.

-Chloe

[ODEON Help @ODEONHelp]

@molemattpc @molemattpc

[ODEON Help @ODEONHelp]

@ThisIsAGoodFilm @vuecinemas @ReelCinemasUK Hi there, 

I'm sorry to hear this, can you please confirm your local cinema site?

-Chloe

[ODEON Help @ODEONHelp]

@heyjo_Scot Hi there,

I'm sorry we couldn't get to you in time. If your query is urgent, please reach out to one of our live channels. I do hope you managed to get this resolved via another channel. I can confirm Katseye: Wildhearts does have adverts and trailers.

-Chloe

[ODEON Help @ODEONHelp]

@feeling_gd2020 @ODEONCinemas Hi there,

We don't have any information on this and while we can't make any promises, I've passed on your recommendation to the relevant department.

-Chloe

[ODEON Help @ODEONHelp]

@AngsweetDee02 Hi there 😊 

Currently CEA bookings can be made via the website, in cinema or via our accessibility helpline. Bookings via the app are currently not available whilst we work through some technical development, sorry for any inconvenience this may cause. 

-Khlo 🌈

[ODEON Help @ODEONHelp]

@bhadeanus @ODEONCinemas Hi there - we had some tech issues on the website yesterday that are all resolved now, apologies for any inconvenience this may have caused 🍿 

-Khlo 🌈

[ODEON Help @ODEONHelp]

@sophiaparkadven @ODEONCinemas Hi there - we had some tech issues on the website yesterday that are all resolved now, apologies for any inconvenience this may have caused 🍿 

-Khlo 🌈

[ODEON Help @ODEONHelp]

@gkmcfc @ODEONCinemas Hi there - we had some tech issues on the website yesterday that are all resolved now, apologies for any inconvenience this may have caused 🍿 

-Khlo 🌈

[ODEON Help @ODEONHelp]

@Jake_170 Hi there - we had some tech issues on the website yesterday that are all resolved now, apologies for any inconvenience this may have caused 🍿 

-Khlo 🌈

[ODEON Help @ODEONHelp]

@HBate Hi there - we had some tech issues on the website yesterday that are all resolved now, apologies for any inconvenience this may have caused 🍿 

-Khlo 🌈

[ODEON Help @ODEONHelp]

@besdato @ODEONCinemas Hi there - we had some tech issues on the website yesterday that are all resolved now, apologies for any inconvenience this may have caused 🍿 

-Khlo 🌈