ODNOS

ODNOS helps you redefine your sales, service & commerce experiences with people-centered, tech-informed, and experience-forward solutions.

[ODNOS @odnos_]

Exploring the intersection of AI and reality in 'Bioreality'—a crucial read to understand how we can shape our future amidst technological advancements. Read more: https://t.co/NfptevDEsK #Bioreality #AIFuture #TechTalk

[ODNOS @odnos_]

Most questions aren’t really questions. They’re disguised answers.

This week we talk about: how to reframe vague asks, what better questions sound like, & why the right starting point isn’t always the most obvious.
https://t.co/qdWocPZ6jn

#DigitalStrategy #PlatformDesign

[ODNOS @odnos_]

Our team had a wonderful time at the Center for Conflict Resolution’s event last week!

We're grateful to celebrate the work CCR does to help communities across Chicagoland navigate conflict and build shared understanding.

#ConflictResolution #Mediation

[ODNOS @odnos_]

"Why are we paying for a platform if it can’t do what we need?" Famous last words

In this issue, we dig into the tension between getting what you want and building what you can actually live with later. https://t.co/D6X9KS9bJA

#PlatformStrategy #SystemsThinking #ProcessDesign

[ODNOS @odnos_]

Our team partnered with T.E.A., a Detroit-based nonprofit helping women overcome barriers to employment and self-sufficiency.

Read more about how we helped them:
https://t.co/KBkfr3I4HA

#NonprofitCloud #Salesforce #DigitalTransformation #PlatformInformedDesign

[ODNOS @odnos_]

Smart plans fail.
Not because they’re wrong — but because of reality.

In this issue of The Intersection, we’re talking about how to lead when the plan cracks — and what it really takes to keep moving.

https://t.co/8DMdcyyitW

[ODNOS @odnos_]

No matter which AI tool you’re using, here are 4 essential steps to make sure your AI project actually delivers.

https://t.co/zp5SWHcliF

#GenerativeAI #SalesforceCopilot #ServiceNow #ServiceStrategy #AIReadiness

[ODNOS @odnos_]

We just launched our new LinkedIn newsletter, The Intersection.

Stay tuned as every other week, we’ll share real takes on digital transformation, platform design, and the (very human) side of strategy and solution design.

https://t.co/UvgOnuuGv0

[ODNOS @odnos_]

Platforms like Salesforce or ServiceNow are designed with best practices, industry standard workflows, and years of customer feedback baked in.

The real challenge isn' finding a feature, it’s knowing when to use it. Otherwise it isn't strategy - just noise.

[ODNOS @odnos_]

Where does leadership come from—force or focus? True leadership is about clarity, direction, and the confidence to move when it matters.
#DecisiveAction #Leadership

https://t.co/rnGxV1PgXh

[ODNOS @odnos_]

Grantees, communities, and staff expect more. Legacy tools weren’t built for transparency, trust, or equity.

Salesforce Grantmaking isn’t just an upgrade—it’s a realignment.

https://t.co/BqVEm16WpI

#GrantManagement #Nonprofits #CloudInnovation #Salesforce