Hi, Any inconvenience is regretted. The direction of escalators is decided taking into account the crowd management requirements. Connectivity at all levels through other lifts/escalators is also available at Kashmere Gate Metro station. However, suitable instructions have been reiterated to staff in this regard. In case of any assistance passengers may contact the nearest customer care center
Hi, Any inconvenience is regretted. For QRID 2445959505715275450 INR 40.00 was moved to unsettled as entry was not found at the time of exit from Kalkaji mandir. This trip was made on 2026-07-06 20:45:10; hence, as per DMRC BR 30 was deducted from this unsettled amount and rest (10.00) was settled back to the balance on 2026-07-14 15:30:21. Further, for QRID - 2476699462830228513, INR 40.00 was moved to unsettled as entry was not found at the time of exit from Janak puri West. This trip was made on 2026-07-27 17:58:30; hence, as per DMRC BR 30 was deducted from this unsettled amount and rest (10.00) was settled back to the balance on 2026-08-04 18:02:08. For any further feedback, you may write to us on our digital feedback book https://t.co/7pIuc3YfIL
Hi, Any inconvenience is regretted. Every effort is made to facilitate commuters with sufficient change at stations, and the currency denominations tendered by commuters are recirculated. Online and UPI payment facilities are also available for transparency. On enquiry, it was found that there was a shortage of change due to heavy rush at that time. However, the balance amount was returned to you by the operator as soon as change became available. The staff concerned has been counselled to be more polite and courteous while dealing with commuters.
Hi, Any inconvenience caused is regretted. Cleanliness is our priority and we make all efforts to maintain cleanliness. Dustbins are available at suitable locations and at kiosks. Equal participation by passengers will help us maintain trains and station premises clean. Such issue may be reported at the nearest customer care center for immediate action.
Any inconvenience caused is regretted. A reply has been posted in response to the mentioned IVRS complaint. For details, you may call the helpline number 155370 with your complaint number. Passenger may also access the Digital Feedback Book: https://t.co/hX3iYCb6xN or scanning it at Customer Care. The same is also available on Homepage of DMRC official website https://t.co/XZHNnLIfoB
@softheatnitin Hi, Any inconvenience is regretted. Unused DMRC Mobile QR tickets are eligible for refund within 60 minutes from the time of issuance (excluding airport express line). Passenger may write to us at https://t.co/TBowTruxuL with related payment details within 60 mins.
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@DollyMi34017028 Hi, Any inconvenience is deeply regretted. There was sudden influx of passengers and the gate was closed for short duration, to manage the crowd already present inside station.
@ManishKumarAIT Hi, Thanks for the feedback. Suitable action is taken in case any such issue is reported/observed. Passenger may immediately report the same at nearest customer care center. Further, you may write to us at https://t.co/TBowTruxuL and share station name/date/time for checking.
Any inconvenience is regretted. If a person is found without ticket/valid travel media or he/she has lost it, the person is treated as ticket less. A ticketless traveller in paid area is liable for a penalty of Rs.50 and maximum fare of system, which is Rs.134/- at present. This information is also available on our website https://t.co/XZHNnLIfoB. Further, share your contact number, receipt issued etc for checking further. You may write to us at https://t.co/7pIuc3YfIL
@InfraVasu48401 Any inconvenience is regretted. Please write to us at https://t.co/TBowTruxuL and share your smart card number, along with the payment screenshot.
मेट्रो दिल्ली की लाइफलाइन है, लेकिन आज इसमें सफर कुछ अलग ही था। 80वें स्वतंत्रता दिवस के अवसर पर स्वतंत्रता के रंगों और हमारे वीरों के गौरव से सजी इस मेट्रो में यात्रा करना सचमुच यादगार रहा।
चलती मेट्रो में शहीदों के चित्र और उनके विचार देखकर मन बार-बार उन्हें नमन करता रहा। लगा, जैसे इतिहास हमारे साथ सफर कर रहा हो।
प्रभात प्रकाशन और दिल्ली मेट्रो की यह सुंदर पहल दिल को छूने वाली है।
@OfficialDMRC@prabhatbooks
मेट्रो के सफर में शहीदों की गाथा...
माननीय केंद्रीय मंत्री श्री @ChouhanShivraj जी ने आज नई दिल्ली में 80वें स्वाधीनता दिवस के अवसर पर स्वाधीनता संग्राम के नायकों, हुतात्माओं और बलिदानियों के चित्रों एवं विचारों से सुसज्जित विशेष दिल्ली मेट्रो ट्रेन को फ्लैगऑफ किया और इसमें यात्रा भी की।
प्रभात प्रकाशन के सहयोग से आयोजित इस विशेष पहल का उद्देश्य विशेषकर युवाओं को हमारे महान क्रांतिकारियों के त्याग, तपस्या और बलिदान से परिचित कराना है। केंद्रीय मंत्री जी ने दिल्ली मेट्रो के डीजीएम डॉ. ऋषि राज जी की पुस्तकों ‘सुनो बच्चो, दिल्ली मेट्रो की कहानी’ तथा ‘दिल्ली मेट्रो की यात्रा’ का लोकार्पण भी किया।
इस अवसर पर दिल्ली मेट्रो के प्रबंध निदेशक डॉ. विकास कुमार जी, प्रभात प्रकाशन के निदेशक श्री प्रभात कुमार जी एवं श्री पीयूष कुमार जी सहित अन्य गणमान्य नागरिक उपस्थित रहे।
@OfficialDMRC@prabhatbooks
@baba_yogi71692 Hi, Any inconvenience is regretted. Cleanliness is our priority and cleaning of DMRC premises is being carried out regularly. Cleaning activities of track is carried out in non-revenue hours and the same has been cleaned.
@SakshiSaini_18 Hi, Any inconvenience is regretted. Cleanliness is our priority and cleaning of DMRC premises is being carried out regularly. Further, the mentioned area does not pertain to DMRC. You may take up the issue with the concerned authority.
Hi, The potholes at Bhera Chowk have already been repaired. Restoration of the road is affected due to the monsoon season. A dedicated team has been deployed for the day-to-day repair and maintenance of potholes. Any inconvenience caused due to the same is regretted.
@CAQM_OFFICIAL@CPCB_OFFICIAL
@ankyarora9555@DelhiPwd@CPCB_OFFICIAL Hi, Inconvenience caused is regretted. The potholes in front of Vijay Sales have been repaired and restoration of the road & footpath is in progress. A dedicated team has been deployed for the day-to-day repair and maintenance of potholes.
@CAQM_OFFICIAL@CPCB_OFFICIAL