A large order was delivered to @MyUS_Shopaholic over a week ago and after contacting customer service 3 times the parcel is still “misplaced” we are increasingly concerned as to the whereabouts of the parcel, your assistance would be appreciated.
@MyUS_Shopaholic We have, 4 times now and we keep getting the same response “your parcel has been misplaced”. Do you offer cover for parcels you have lost?