Due to the closure of the Ingham Family webstore some orders have faced delays. We will ensure all orders are processed and dispatched before the weekend. Apologies for any inconvenience
@louiselawson15 Hi Louise,
Sorry to hear you haven’t received a message back yet, can you check your spam folder?
I can confirm your order has been dispatched this morning.
@TashaKaren25291@Chris_Delonge@jodzlou @SInghamOfficial @InghamFamily We spoke to our supplier earlier today and are looking to get this issue resolved ASAP! We believe it could potentially be a bad batch, but will get back to you when we know more!
@TashaKaren25291@Chris_Delonge@jodzlou @SInghamOfficial @InghamFamily Hi Guys! Thanks for making us aware of this issue - a big thanks to @TashaKaren25291 for highlighting it too! You shouldn’t feel bad at all! And you’re not being negative!
@RosieGemstone Hi Gemma, if you email us after making your order we can double check that you have selected the correct item and make amendments if not. If their is anything else we can help you with then please message. [email protected]
@EllieHaywood Hi, Of course that should not happen we do apologize for all the inconvenience. Please email us your order details or delivery address and we shall post you a [email protected] . Thank you for your message
Apologies to anyone trying to order this evening - We are currently experiencing difficulties processing payments due to the on going disruption to the Visa Network - Will keep you updated https://t.co/A9Yms4Ny8h
Apologies to anyone trying to order this evening - We are currently experiencing difficulties processing payments due to the on going disruption to the Visa Network - Will keep you updated https://t.co/A9Yms4Ny8h
We are currently experiencing a service disruption which is preventing some Visa transactions in Europe from being processed. We are investigating the cause and working as quickly as possible to resolve the situation. We will keep you updated.
@hernameisnicki Hi, I do apologize that you have had a delay with your refund. Please email your order details to [email protected] and we shall get this processed as soon as possible , thank you for your patience
@hernameisnicki Hi Nicki,
Not sure why you haven't been refunded yet! If you send a quick email to our support team, I'm sure they will be able to get this sorted today for you.
[email protected]