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@VirginTrains It’s not just me. It’s many people in this coach, if you can’t get a seat booking right what hope did you have. Adults with kids are being moved because your system is shocking. Anyway, have a great evening RG, don’t sit anywhere too long, it might look available, but it’s not.
@VirginTrains it’s not really a surprise you lost this west coast service, why give coach C free but book people in it. If you can’t sort your reservations system out what hope did you have?
@VirginTrains So someone has a named seat and I’m sat in it, whilst the screen says ‘Available if Unoccupied’ and I should go to the train manager to resolve it when their ticket is clearly accurate and your reservations system is having a bad day? Erm. No.
@VirginTrains No, that’s the point. I sit in C because it can’t be reserved. Then people show me a ticket for the right time and the right seat. The ‘Available unless Occupied’ in B didn’t count for much either. Shambles