This week I was told “I ~used~ to work the help desk, no offense.”
I wondered why I would be offended.
In tech, help desk/support roles are seen as “entry-level,” even though they require:
•systems knowledge
•emotional intelligence
•conflict management
•multitasking
•pattern recognition
•communication skills
•and patience
People who start in help desk often have some of the deepest, most holistic understanding of how an organization’s systems, users, and how processes really work.
No offense taken. Help desk humbles you and teaches you the stuff textbooks never will.
I’m proud of my work. And if they had taken a moment to ask, they would have learned I’ve supported some of the most amazing leaders this world has to offer in the most interesting of scenarios.
I bet they haven’t done that. 🤓
@Cyblackorg Everyone dropping a pitch in the chat should endeavour to state the course of interest. "Introduction to Cybersecurity" or "Ethical Hacking"?
@LGAfrica1 I keep mentioning that I had reached out to your support line without resolution. Do you want me to post the conversation here? I am aware the repair is out of warranty and ready to pay for the screen. It's just not acceptable to throw the TV away for a new one.
@LGAfrica1@Gidi_Traffic I have called as mentioned & also provided d chat transit in a mail with your lgcare email. No show! What I am asking is how many years of after sale support does LG guarantee to guide me in future purchase decisions and others who may find themselves in my shoe.
@LGAfrica1 Like I have mentioned. I had placed several calls to the Lekki and Ajah center in Lagos managed by @Fouani_Nig they advised I look for a third-party technician as LG does not supply the TV part again.
@GloWorld why am I unable to receive a call or message while roaming. It's always a very painful experience using your service while roaming and this happens only with your service.
@XiaomiSupport I laid a complaint about a visit to your service center in Lagos Nigeria where my phone had been maliciously swapped. I have responded to your mail like twice now and it doesn't seem like your agents are reading the mail. I am tired of typing the same response multiple times.
@Kike_oladapo@farmcenta How far. I had written this one off as a bad investment until u came to play with my emotion that you are paying in December. I just saw another mail like those others before that you can't pay again. What's the problem with u guys? You still can't figure your shit out after 2yrs
@GeneralOlutoye@Mrs_Udy @michael_daini We should at this time be thinking about Nigeria and not chances of the candidate succeeding or failing. Not supporting a candidate because of his higher chance of winning but if it means good for Nigeria at large.
@GeneralOlutoye @michael_daini Politics aside, the world has moved beyond BAT and he has absolutely nothing to offer us. What happened was abdication of responsibility and not delegation.