@kevink707 Hi there! If you haven't already, please reach out to our team at https://t.co/w99g20rK5e. We can help answer your question once we have more information your device and your account.
@bbws_rock100 Hi there! You can participate in OhmHours and AutoOhms with as many smart plugs as you'd like (as long as they are on our list of compatible devices). We've seen some members with 10+ smart devices participate in an event!
@_TwilightStorm_ Hi there! Oh no, that's not the experience OhmConnect is working so hard to build. Please feel free to send us a direct message, and our team would be happy to help.
@saproducts@twitter That does not sound like the experience OhmConnect is working so hard to build! Thank you for this feedback.
Our team is always happy to help directly at [email protected]. If you'd like further assistance with this matter, please don't hesitate to contact us.
@Loffelmr Thank you for reaching out! If you need any further assistance, please visit our Help Center, and our team will be happy to look into this for you.
@GodwinMeter Our team is investigating why this OhmHour did not notify our members. We are glad to hear your event was forgiven. If you have any further questions or concerns, please visit our Help Center.
@rgarcia8099 Moving forward we are introducing more rewards, and making it simpler for you to redeem them! In connection with those changes, and after listening to feedback from our members, we made the decision to remove the Wheel from the OhmConnect dashboard.
@fnm4321 Hi there! Extreme heat has caused an increased energy demand, and we respond when the energy grid providers predict that the grid will be stressed.
We understand this doesn't work for everyone. Please know that you can opt-out of events you are not able to participate in.
@veloeddy For this event, we experienced an issue with powering a handful of devices back on, and providing the event results notification. Please visit our Help Center (https://t.co/oi2lkJPQa7), and our team would be happy to credit your missed Watts.