Ohme

An intelligent way to charge ⚡🚘 Auto Express readers voted Ohme #1 for Customer Service for Home EV Chargers 🥇

Need help? 👉 [email protected]

[Ohme @OhmeEV]

The wait is over ⏰

Introducing the Ohme ePod, the smart charger for every EV ⚡

Our brand new untethered charger is now available on our website. Head here to get a quote ➡️ https://t.co/UJyE3jCnuv

[Ohme @OhmeEV]

@CatBolon Hi Martin 👋Thanks for your message. We're still hard at work with Renault to restore the API functionality.
We'll look to keep yourself and anyone else enjoying their Renaults updated as we make progress in the matter 🫡

For the mo, you can always schedule without pairing!

[Ohme @OhmeEV]

@footiefan2025 @footiefan02025 Hey👋Octopus have rolled back their 6 hour window tariff for the moment meaning that you won't currently receive the prioritise message. As long as your Ohme is linked as the connected device in the Octopus app all your Smart Charging will be at the off-peak rate!

[Ohme @OhmeEV]

The Ohme Home Pro and Ohme ePod both offer you smarter, cheaper and greener charging via our app. Which unit you choose is therefore a matter of preference; are you looking for simplicity or flexibility?

Find more information on our website: https://t.co/b7RWAEaeHa

[Ohme @OhmeEV]

@steve6690 Having reviewed the data our end, there doesn't look to be any problems with the API integration with Tesla. When you have a moment, please refresh your connection. How to do so is explained here: https://t.co/tyog9KRzZc ⚡

[Ohme @OhmeEV]

@franchin150 We do apologise for the poor experience. Please pop us an email at [email protected] when you have a moment. We'd like to get things sorted and so restore your faith in Ohme if you'd let us. ⚡

[Ohme @OhmeEV]

@ShaunAhabCarr87 Pop us an email at [email protected] when you have a moment! We'll take a look. 🤓

[Ohme @OhmeEV]

@Jambinator Truly as quickly as possible, the team are on it! ⚡

For now, please continue to smart charge without pairing your vehicle. You'll be prompted to add the battery status manually and so charging will work the same in principal. 🍃

[Ohme @OhmeEV]

@suttongary The team are working on this now, Gary. We appreciate your patience and please continue to smart charge without pairing your vehicle via the API connection for now. 😊

[Ohme @OhmeEV]

@MikeCloudsdale As quickly as possible Mike, the team are working on it as we speak/type. ⚡

For now, please charge without pairing your vehicle. You'll be prompted to manually add your battery status and a charge target so, though more manual, charging works the same in principal. 😊

[Ohme @OhmeEV]

@marccayfordDP Hi Marc 👋 We're sorry to hear there's been some trouble charging. Pop us a DM with your charger ID and contact details when you have a moment, we can get this sorted. 😊

[Ohme @OhmeEV]

@CatBolon Hi Martin 👋 We're aware that some customers cannot use the API functionality with their Renault right now. The team are on it and we'll have it integrated again before you know it! For the time being, please continue to charger cheaper and greener without the API. ⚡

[Ohme @OhmeEV]

@chrisjack13 We appreciate the feedback Chris, we're pleased the API integration is giving you the correct battery status now on the app. If any discrepancies occur again, pop us a DM with your charger ID! ⚡

[Ohme @OhmeEV]

@jgp283 We're sorry to hear this JP! Can you pop us a DM with your contact details? We'll get this sorted for you. ⚡

[Ohme @OhmeEV]

@Steveo473 Can you pop us a DM with your charger ID and contact details? We can get this sorted for you. 🌞

[Ohme @OhmeEV]

🔋 New feature alert: Ohme app widgets are here!

Keep your charging session front and centre with real-time updates straight from your home screen 📱⚡

Visit our Help Centre for more information on how to use:
iOS: https://t.co/1XMel270Il
Android: https://t.co/2Ul9yIyJMf

[Ohme @OhmeEV]

@chrisjack13 Does your car's battery status appear when you plug in? ⚡

[Ohme @OhmeEV]

@Steveo473 Have you plugged in the cable to your EV, you might need to do this for the battery status to appear before you set the schedule. Additionally, an API integration isn't required to charge within the off-peak hours! Do you want to pop us a DM with your contact details? ⚡

[Ohme @OhmeEV]

@cultureenrichuk Hi there 👋 We're sorry to hear there's a problem! Can you pop us a DM with your contact details and charger ID? ⚡