Nanook Technology Services - Service Desk

The NTS Service Desk provides first-line IT support for @uafairbanks, @UA_System, Applications & Services.

[Nanook Technology Services - Service Desk @oitsupport]

Completed: The scheduled maintenance has been completed. https://t.co/7DL9UOuSSX

[Nanook Technology Services - Service Desk @oitsupport]

Scheduled (Feb 7, 2026, 21:00 AKST): PROD environment Banner and related hosted systems will have current operating systems patches applied. This includes outages for the following services.

Banner Database
Banner Admin
U… https://t.co/jzJGA7AJUL

[Nanook Technology Services - Service Desk @oitsupport]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/pM8ftb7pSI

[Nanook Technology Services - Service Desk @oitsupport]

Completed: The scheduled maintenance has been completed. https://t.co/rGRDyfGxRS

[Nanook Technology Services - Service Desk @oitsupport]

Scheduled (Feb 6, 2026, 08:00 AKST): TEST Banner environment will be refreshed or cloned from data in the production Banner environment to facilitate UA business processes to use this instance for testing and validation of processes. … https://t.co/ZixAbhEuNa

[Nanook Technology Services - Service Desk @oitsupport]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/mBq53slukT

[Nanook Technology Services - Service Desk @oitsupport]

Completed: The scheduled maintenance has been completed. https://t.co/3gWSETTCNk

[Nanook Technology Services - Service Desk @oitsupport]

Scheduled (Feb 4, 2026, 11:00 AKST): Banner Workflow Configuration, Update the From Email Address https://t.co/whU2CEATII

[Nanook Technology Services - Service Desk @oitsupport]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/uWICDLoBQc

[Nanook Technology Services - Service Desk @oitsupport]

Completed: The scheduled maintenance has been completed. https://t.co/ATcU7E2F5P

[Nanook Technology Services - Service Desk @oitsupport]

Scheduled (Feb 1, 2026, 23:00 AKST): PROD Banner systems will be upgraded with the updates listed below. The following banner components will be unavailable during this upgrade window.

Banner Database
Banner Admin
UAOnli… https://t.co/XWGU9rMydJ

[Nanook Technology Services - Service Desk @oitsupport]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/7ragNJefGF

[Nanook Technology Services - Service Desk @oitsupport]

Completed: The scheduled maintenance has been completed. https://t.co/ytxe6HZWzo

[Nanook Technology Services - Service Desk @oitsupport]

Scheduled (Feb 1, 2026, 09:00 AKST): This short downtime for all 4 OnBase servers is needed to apply the cumulative Windows updates as well as to reset the license cache and clean out the OnBase cruft. It includes:

… https://t.co/WGZurBn6xC

[Nanook Technology Services - Service Desk @oitsupport]

In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://t.co/Apyj8YsWZE