@The_HMI_Guy Hello there! Thanks for reaching out. We apologize for any inconvenience caused. Our team is looking into this and working diligently for a resolution for your case. Please do not hesitate to DM us, so we can keep in contact regarding any updates. Wishing you a great day! 💪
TL;DR 👇
1⃣With @okx, we've awarded a grant to help @dusty_daemon's Lightning Network development work!
2⃣Dusty is a Core Lightning Developer who specializes in Splicing.
3⃣Lightning Network is a fast and cheap way to transfer #Bitcoin
https://t.co/gY5wkVVUQO
@drnoahzarq@OkcoinHelpDesk@hfangca There’s a 10 day holding period before newly deposited fiat and purchased crypto become available for withdrawal, which could be why it says it’s still pending. The more you use the platform, the shorter the hold becomes. Our team is happy to continue helping you @OkcoinHelpDesk.
Happy to share that USD deposit and withdrawal has been back live @okcoin
You can wire transfer, or directly purchase with ACH or debit card
Don’t forget that you can also schedule recurring buy WITH A PRE-SET SKIP PRICE - a feature that is very unique to @Okcoin
We will continue to #BUIDL onshore and strengthen our USD experience 💪
Update ⤵️
We will support #Ethereum's "Shapella" upgrade! 🖤
Here's the info:
1️⃣ The upgrade will occur on 4/12
2️⃣ We will suspend deposits & withdrawals of all #Ethereum & #Optimism based networks
3️⃣ Deposits & withdrawals will reopen once the upgraded network is stable 🥰
We’re pleased to share that we’re cooperating with the FTX & Alameda bankruptcy estates to return $8.2 million.
We hope our cooperation plays a small role in making sure those who lost funds in the FTX collapse are made whole. 🥰
More here ⤵️
2/ Want to restack your $STX, it's easy as:
1️⃣ Choose a @Stacks wallet such as @hirosystems or @xverse
2️⃣ Send your $STX from Okcoin to your wallet
3️⃣ Follow your wallet's getting started instructions to start Stacking your $STX
1/ UPDATE ⤵️
All stacked $STX has been unstacked & returned to its owners.
If you Stacked $STX in Earn for any committed Stacking period, all of your Stacked $STX, including all accrued stacking rewards, has been unstacked & returned to your account! 😍
@thesalientworld@OkcoinHelpDesk@Stacks We’re in the process of unlocking all of the deposits right now. Shouldn’t be too much longer! Thanks for your patience 🙏
UPDATE: ⤵️
Some users have had difficulty transferring $STX from our platform to a wallet. This issue is now fixed. 💪
If you're still having trouble withdrawing $STX, please DM @OkcoinHelpDesk.
Sorry for the inconvenience & thanks for your patience!
We're working with @Stacks on an issue some customers are having regarding locked $STX & rewards in Earn.
We'll provide more updates soon, & plan to have this resolved asap!
Need additional support? Send us a DM at @OkcoinHelpDesk. 👋
@ponty4269 @HybridDemocrat Everything is all good on our end 💪 We have taken some precautions due to regulation changes and because we want to make sure our customers are 100% protected. We hope to have deposits and other features back up ASAP and we really appreciate your patience!
@Peloozoid @pennsteric @jasonklau@hfangca@muneeb@xverse Happy to provide more info. The reason the redemption failed is due to node upgrade. The team is working on the upgrade now and will try to redeem again. Once everything is resolved, we will provide an update here.
@pennsteric @Peloozoid@jasonklau@hfangca These should be released very soon and we’re just waiting for the protocol to allow it. As soon as they’re available, we’ll be sure to announce it.
@pennsteric @Peloozoid@jasonklau@hfangca We answered on the thread, but in case you didn’t see, you can check out some alternative options in our blog post 👍 https://t.co/vHIEqIL9sO