@MTNNG I purchased data subscription on the 12 of this month via GT mobile banking app. Unfortunately the recipient hasn’t received the data subscription credited. Could you kindly chase up this issue. Here is the ref no 101CT0000000006339014298.
ID number 6339014298
@MTNNG hello I purchased subscriptions via GT and FCMB mobile banking app for 3days now they was no subscription credited to my line and money not refunded. Kindly phase this for me here is ref number 101CT0000000006339014298. transaction ID 6339014298
@MTNNG@MTNNG I want to believe whosoever that is looking into my issue by now should have provide a solution or is there no accountability @MTNNG well this issue has been long over due or if you know you’re not competent to issue this issue let me know please.
@bshopdrama@MTN180@MTNNG It has become a recurring issue with @MTNNG, & @MTN180. Responses are repeatedly promised, yet customers end up waiting indefinitely. When a response finally comes, it is often a generic message that fails to address the issue. It is unfortunate that customers are being treated.
@MTNNG How long does MTN Nigeria intend to keep me on hold — 6months or 12? This ongoing delay is disappointing. Linking my NIN to my line should be a straightforward issue to resolve, yet it has dragged on unnecessarily. This reflects poor service delivery, a lack of accountability.
@MTNNG@Xiaomi This has always been the reply for more than a month now. This is heartbreaking @MTNNG@MTN180@MTNNGBusiness no one could possibly help with this matter. Your reply has always been generic message…..SMH what disappointment
@MTNNG I am frustrated at what MTN is doing to me at the moment for a month getting sim swap linked to my NIN seems mission impossible. Every day MTN keep telling me stories
@MTNNG I’m reaching out about the continued delay with my SIM swap. My proxy has visited multiple times and keeps receiving the same update that approval is still pending due to the NIN linkage. I’m unsure why this is taking so long and would appreciate a clear update on the status.
@MTNNG I want to clearly express how frustrating this entire process has been. I have followed every instruction from [email protected] and provided all the documents required for a SIM swap by proxy. Despite doing everything asked of me,
@MTNNG My proxy visited the MTN office yesterday, but they were unable to assist because my NIN is not linked to my line. The staff member attending to him explained that she had already sent an email yesterday requesting the linkage, but there has been no response from MTN headquarters