Oliver Banham

British/American Translator

[Oliver Banham @oliinla]

Outcome: “the marketing departments are unable to offer a credit because a third party processor was used”. 0 points customer service goes to @Chase even for a well qualified customer. @AmericanExpress would have credited this as goodwill and doesn’t have the restrictive T&C’s

[Oliver Banham @oliinla]

@Chase Offer activated, purchase made via PayPal, credit denied—solely because PayPal was used. Chase quietly excludes third‑party processors but doesn’t say so upfront. Amex and others are clearer. As a CPC and Sapphire referrer, I expected transparency or a goodwill fix. 🤷

[Oliver Banham @oliinla]

@onlinemoney8 @Chase *For years

[Oliver Banham @oliinla]

@onlinemoney8 @Chase It sure is frustrating!
I’ve been Chase Private Client for year, Chase Business Banking, Chase Sapphire Reserve, Chase Ink Preferred, Chase Sapphire for Business, and they can’t see value in a goodwill gesture. If I ran my business the same way, I wouldn’t have a business to run

[Oliver Banham @oliinla]

@AskTU can I get some help please

[Oliver Banham @oliinla]

I renewed my DL online, and haven’t received the new card after 60 days @CA_DMV - any help? I tried to call and it can’t route my call 😢

[Oliver Banham @oliinla]

@Aeotec @smartthings what do I need to do to get some actual technical support? Your teams ask the same question over and over and the hub is defective - they’re just avoiding replacing it under warranty - it’s a DISGRACE. I’ve been waiting weeks!!

[Oliver Banham @oliinla]

@SklumLoveDesign what does a client have to do in order to get a response from your customer service - it’s been 10weeks since the order and a whole list of excuses and failed timelines

[Oliver Banham @oliinla]

@LADWP Having written a letter of complaint and illustrating a problem between my account vs a friends - they agreed to credit me $180 via a rtn phone call - but they've credit that to my friends account lol - any help please?

[Oliver Banham @oliinla]

Why are @Experian_US near impossible to speak to? When someone fraudulently accesses your account, changes your email…..why can’t you simply speak to someone to ease anxiety?

[Oliver Banham @oliinla]

@TheWinkApp when are we going to get a fix or at least an update on the current outage pleaseeeeeeee

[Oliver Banham @oliinla]

@Dell Dell Dell Dell Dell - why is your warranty support so disgraceful? They set up a service for a replacement AC adaptor, ship it with an incomplete address, delivery fails - now “they can’t set it up correctly” to fix it - WHY are they so incompetent

[Oliver Banham @oliinla]

@AnthemBCBS Thanks, sent! I really hope this gets smoother than it’s been!

[Oliver Banham @oliinla]

Never have I EVER experienced such a disgraceful experience trying to contact @AnthemBCBS customer service to get a simple proof of insurance from past years. Been 10 days, approx 7hrs of calls, 3 false promises and back in hold for the 4th hour today

[Oliver Banham @oliinla]

@LADWP Still waiting for some form of follow up, resolution or customer service....

[Oliver Banham @oliinla]

Anyone else feel like getting solar and connecting it to @LADWP is a modern day bait & switch? Their lack of transparency & customer service blow my mind

[Oliver Banham @oliinla]

@LADWP Still waiting for my call from @ladwp Solar “customer service” ALEXA: Define Customer Service.....

[Oliver Banham @oliinla]

@realDonaldTrump @BreitbartNews Breitbart! Leading news source! You tool....

[Oliver Banham @oliinla]

@Glen95266596 @realDonaldTrump The entire world think Trump’s a ç#nt and an idiot - get a grip 🤯

[Oliver Banham @oliinla]

@LADWP It isn’t the status of my solar connection 🙄 it’s the lack of transparency given to clients at the time you install A Time of Use Meter that’s being run like a bait & switch from my experience

[Oliver Banham @oliinla]

@LADWP Hi all - you've asked for my address and number to call me...but now someone's asking what the issue is via twitter....I thought the point of this was "someone was going to call me"? I'm not sure we can resolve this via DM's....