@TGIFridaysUK Every family in the restaurant with children, including myself, were unable to overcome the issue and had to just pay. Despite purposely choose TGIs because of the half term deal! I have reached out but no response from Guest Experience Team
@TGIFridaysUK what a misleading sign in your Castleford store. For “new and existing customers” - staff didn’t know how to work it and the place was FULL of families all having the same complaint. Educate your staff, deliver on your deals or remove the sign!