@Eurostar Please respond. My sister and cousin (18 and 19 y.o.) were left at a hospital near Calais after your stranded train. They don’t speak the language and have no way to get home. Their luggage is still on the train. How do we get it back?
@sophiajhau@Eurostar Please help @Eurostar#ES9117
This is urgent, and we do not know what to do or who to speak to.
We have not gotten any help on the phone.
Emergency
@sophiajhau@Eurostar Please help @Eurostar#ES9117
This is urgent, and we do not know what to do or who to speak to.
We have not gotten any help on the phone.
Emergency
#ES9117: Thanks for your patience. We're sending a replacement train to take you to London, which should arrive around 13:30. You’ll need to leave the train. For your own safety, please remain seated for now and wait for instructions from our onboard team.
@Eurostar URGENT‼️Please help!
My little sister and cousin is now being taken away by ambulance to the nearest hospital after being stuck on the Eurostar train near Calais for hours. Their luggage is still on the train. We need immediate help - who can we speak to?
@Eurostar@eurostarfr URGENT‼️Please help!
My little sister and cousin is now being taken away by ambulance to the nearest hospital after being stuck on the Eurostar train near Calais for hours. Their luggage is still on the train. We need immediate help - who can we speak to?
#ES9117