@Uber, your app gives a false impression about the driver’s location which you will charge folks for if they cancel. It needs a serious #upgrade! It is an absolute rip off since one can’t cancel if the driver is too far away!
@Uber fees in the UK are not transparent. Only just had a second look at my receipt now and saw a barrage of fees. Driver was late for 15 minutes, then charged a waiting fee?! Utterly ridiculous!! @UberUKsupport sent a standard response rather than address the issue. #shameful
@SmileComsNG I need you guys to follow up on a refund I was promised due to your service not working. Your customer service assured me of a refund on my plan. No reply especially from your rep Adeshola Fajobi. Please maintain your reputations and resolve this issue.