@JioCare My JioFiber is practically unusable, with just 0.78 Mbps download speed. The Run Diagnostics option in MyJio shows no issue despite the severe speed problem.
Please check from your end and resolve this urgently. #JioFiber#JioCare
Every order from @amazonIN reaches my doorstep without fail. @Flipkart won't even let me place one because 412211 is apparently "Not Deliverable." Same address. Different standards. One earns customers, the other loses them.
Hey @Flipkart, are customers in 412211 not worth serving anymore? "Not Deliverable" on almost everything is unacceptable. You advertise nationwide delivery but quietly abandon entire PIN codes. If you can't deliver, say it openly instead of wasting customers' time. #FlipkartFail
@JioCare@JioCare I waited since April while your team wasted my time with false assurances, missed timelines, and zero accountability. The only thing delivered consistently was disappointment.
I am cancelling because your team failed to install a connection for months.
@JioCare I am cancelling Order- NO0001DEM4QM. After a month of waiting, endless follow-ups, closed complaints, "wait 24 hours" responses and no installation, I've lost all confidence in your service. Have some shame and stop making customers wait for something you cannot deliver.
It's Monday, @JioCare. What's the update on Order No: NO0001DEM4QM?
A month has passed. No installation, no schedule, and the engineer says there's no material available. Are we getting an actual update today or just another request to wait 24 hours?
Any update, @JioCare?
Order No: NO0001DEM4QM is still pending. No engineer visit, no installation schedule, and the assigned engineer says there is no material available. Meanwhile, customer care continues to ask me to wait another 24 hours.
Just woke up. Let me guess today's schedule:
โ Call Jio customer care
โ Hear "please wait 24 hours"
โ Get another promised installation date
โ No engineer visit
โ No installation
โ Repeat tomorrow
Order No: NO0001DEM4QM ๐คก
@JioCare
@JioCare Order No: NO0001DEM4QM remains uninstalled despite repeated assurances. Complete the installation or cancel the order and refund my money. My next step will be filing a complaint before the consumer commission.
At this point, "24 hours" should be your company slogan. Every call ends with the same promise, yet Order No: NO0001DEM4QM remains uninstalled after weeks of waiting.
@JioCare
The engineer says there is no material available and no installations have been done here since April. Customer care keeps giving false deadlines and asking me to wait another 24 hours. Stop making a fool of your customers. Order No: NO0001DEM4QM.
@JioCare
@JioCare Called customer care again today. The solution? "Please wait another 24 hours." That's been the answer for weeks. Order No: NO0001DEM4QM is still uninstalled. How many more 24-hour periods do you need?
For nearly a month, I've been receiving assurances and closed service requests, but no actual installation. This constant cycle of promises and unresolved complaints is becoming extremely stressful and frustrating. I need action, not another template response.
@JioCare How can Service Request SR000037VL8X be marked as "successfully processed" when there is still no installation schedule, no visit from an engineer, and no contact from anyone? Order No: NO0001DEM4QM remains stuck at the installation stage.
@Officer_SagarW@Flipkart I genuinely thought @JioCare was unmatched when it came to poor customer support. My previous JioFiber request was cancelled after weeks of waiting, and Order NO0001DEM4QM is still pending after nearly a month. Shocked to see @Flipkart giving them serious competition.