Omphile

Just a regular person complaining to randoms on the internet.

[Omphile @omphx_]

@supersonicfibre So tell me why I applied for a line relocation in early March and it’s May and I’m still not connected. Installation is incomplete YET I was billed. For absolutely no service. And getting hold of anyone to help is literally more painful than swallowing shards of glass.

[Omphile @omphx_]

@CityPowerJhb What’s the issue affecting Block 11 (Bryanston/Mill Hill)

[Omphile @omphx_]

@CityPowerJhb What are those areas? How are we to know if we’re affected or if the issue in our area is isolated?

[Omphile @omphx_]

@CityPowerJhb power not restored in Block 11 after load shedding.
Mill Hill/Bryanston.

[Omphile @omphx_]

@vumatel I sent a DM yesterday to no response. The issue has since been resolved.

[Omphile @omphx_]

Can either @supersonicfibre or @vumatel give an update on this ticket ref: CAS-1290436-R1BOS8

[Omphile @omphx_]

So @supersonicfibre passes the buck to @vumatel then rests on their laurels. Meanwhile I’m paying them for a service and not Vumatel.

[Omphile @omphx_]

So the one person (Joyce) manning the WhatsApp desk @supersonicfibre ghosts you when they feel like they’ve provided an adequate answer when they have in fact not. I’ve been without internet for the past 7 hours and counting.

[Omphile @omphx_]

@CityPowerJhb The word “inconvenience” has lost all meaning where you’re concerned. There’s never NOT an issue. And to top it off, you lack urgency.

[Omphile @omphx_]

@CityPowerJhb La bora. Mill Hill Block 11 is still without power.

[Omphile @omphx_]

@CityPowerJhb Can we discuss how Bryansyon Block 11 wasn’t restored from the 6-8pm outage with another lined up at 10pm 🥲

[Omphile @omphx_]

@Thob_zeer @TeflonDonRozsay 🤭🤭 exposure like this though? 🤣🤣🤣

[Omphile @omphx_]

@CityPowerJhb @yvonne_bru35663 What’s the team saying about Block 10 Bryanston since they were aware of the outage before the queries came in?

[Omphile @omphx_]

@CityPowerJhb @uncle_fantastic Ja nee. Re bone masepa mo! 🤞🏾

[Omphile @omphx_]

@CityPowerJhb is Block 10 Bryanston experiencing an outage? We need to know so we can follow your exhausting process of logging a call.

[Omphile @omphx_]

@CityPowerJhb @Mph0ki3 Vague. Which tweet are you responding to? Block 10 or 14?

[Omphile @omphx_]

@CityPowerJhb what’s the point of a schedule if you’re not going to follow it? Block 10 Bryanston hasn’t been restore? Are we experiencing an outage or someone just forgot to flip the switch?

[Omphile @omphx_]

@CityPowerJhb @AndroidyYT Someone is sleeping on the job. Block 10 Bryanston hasn’t been restored post load shedding.

[Omphile @omphx_]

@CityPowerJhb @Mph0ki3 While you’re at it, Block 10 Bryanston hasn’t been restored. Le re lebetse?

[Omphile @omphx_]

@CityPowerJhb Bathong lena. Kgopela le buse mabone a Block 10 Bryanston. Le re lebetse nah?