Slight problem I can only get into the app with a verification code sent to a Outlook email address so locked out mine and my sons tickets for tonight help!
@SSCMembers
Good old @virginmedia offer you a contract renewal online that they the tell you they are unable to process at that price and put it up by ยฃ17 a month! @MartinSLewis surely that cant be ok?
@poppyandoscar@virginmedia@MartinSLewis Making sure this doesn't go past my 14days cooling of period and will just cancel if they cant. Would rather pay more to another company than deal with these clowns!
@mum02_marie@virginmedia@MartinSLewis They are terrible, 2 open complaints, someone looking into and I am still getting the generic sales call saying they can save me money at more than offered. Thankfully full fibre has been installed here so no longer only one choice, so cancelling is no longer just a threat!
@virginmedia I was give a contract summary with a price, then to be told on the phone we cant actually do that, maybe someone can authorise the discount but this will take 7-10days is a joke. Its almost like you want the cooling off period to expire and be stuck in the contract
@PeteQuiz Gutted, loved doing this every week, was a bit confused thinking this week was the same as last week. Hope all is good, what is the best way to join in these days instead of Alexa?
@virginmedia It said there is an issue with the TV service, and has now with no end date, same for a neighbour. Then going through the fixes they suggest does nothing. Been like this since the weekend. TV is almost unwatchable now.
Hey @virginmedia why is your TV service like and old school dodgy stream that keeps cutting in and out? Done everything on your website and still rubbish.
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