This is unacceptable after-sales service. I am now proceeding with a formal consumer grievance if Ola fails to respond immediately.
@OlaElectric Please provide a confirmed appointment, pickup assistance and a clear repair timeline.
@OlaElectric@OlaEV_Support@moneycontrolcom@nse Where is a customer supposed to get the scooter repaired? And if Ola cannot even provide an appointment, how long will the actual repair take?
@OlaElectric FINAL ESCALATION: My Ola S1 Air (DL10EV1400) has been completely dead since 2 Aug 2026 after it stopped charging. Despite repeated complaints, emails and requests, Ola has still not provided a service appointment or proper resolution.
@bhash Very disappointed with @OlaElectric. My Ola S1 Air suddenly went completely dead while charging. The scooter has no power, no display, and I still can't get a service appointment. Customers are left waiting with no proper support while service centers remain unavailable.@bhash
Very disappointed with @OlaElectric. My Ola S1 Air suddenly went completely dead while charging. The scooter has no power, no display, and I still can't get a service appointment. Customers are left waiting with no proper support while service centers remain unavailable.@bhash
Very disappointed with @OlaElectric. My Ola S1 Air suddenly went completely dead while charging. The scooter has no power, no display, and I still can't get a service appointment. Customers are left waiting with no proper support while service centers remain unavailable.@bhash
@OlaElectric@PMOIndia It's been hours and there has been no response. My Ola S1 Air is completely dead after charging, and I still have no service appointment or support.The nearest service centres at Bahadurgarh and Budh Vihar are unavailable, leaving customers stranded @bhash
There’s something a lot of people have been asking us to do since the day we announced our first products 5 years ago! Taking that decision today. We’re opening our sales and service network to dealer partners across India today.
We started with our own stores to build EV awareness, establish the brand and created India’s largest EV 2W customer base of more than 10 lakh! Auto retail has a lot of local nuances and as the industry has matured and EV acceptance has risen, we are now evolving our approach. Now over next few months, we will evolve our company stores to focus on brand and product experience, while dealer partners will become the backbone of local sales, service and scale.
We have spent the last month engaging with dealers across the country and the feedback is unambiguous: Ola’s product leadership, combined with their local execution, can significantly accelerate both our sales and EV adoption. Their level of interest and energy to partner has been very exciting for us!
For partners, the opportunity is powerful - strong brand pull, a large recurring service opportunity from India’s largest EV 2W installed base, and a portfolio spanning scooters, motorcycles and our energy products like Shakti and other upcoming ones. Our model has been designed for strong dealer economics and returns. Given the level of interest, we expect meaningful on-ground scale in time for the Diwali rush!
BVR Subbu, former President of Hyundai India and earlier a member of our Board and someone who is a mentor to me, will rejoin as senior advisor and help our team execute this vision.
Learn more here and apply at https://t.co/Yg3qkenreq.
Dear @OlaElectric, how can customers trust your after-sales service when the two nearest service centres are closed? The Bahadurgarh (Haryana) centre is closed, and the Budh Vihar (Delhi) centre is also closed. My Ola S1 Air is completely dead, and I can't even get @bhash
Extremely disappointed with @OlaElectric. My Ola S1 Air suddenly went completely dead while charging. No display, no power, and I'm left stranded. The worst part is that nearby Ola service stores are also closed, leaving customers with no support. This is unacceptable @bhash
Very disappointed with @Voltas. My Voltas deep freezer/refrigerator has not been cooling properly for the last 2 months. Multiple technician visits, but the issue is still unresolved. Poor after-sales service and no permanent solution. Customers deserve better. Please resolve