Yick Ho Pang

Co-founder @ DivineSide | AI Operating Systems for e-commerce brands | 10+ hrs back every week | 19yr old building in public.

[Yick Ho Pang @onebox69]

I'm 19. I've built AI systems for a £2,230,000 e-commerce company and a Los Angeles AI startup. Now I'm co-founding DivineSide. Here's what we're building.

[Yick Ho Pang @onebox69]

Reactivation is the first play I'd run for any business with a customer database. It generates cash faster than ads, costs nothing, and works in days.

I'm 19, building AI workflows for UK e-com beauty brands. Every system, every number, every week.

[Yick Ho Pang @onebox69]

What good reactivation looks like: "Hey Sarah, it's been about 8 months since your last facial. Last time you mentioned dryness around your jawline. How's that been holding up?"

I'm 19, building this for UK e-com beauty brands.

[Yick Ho Pang @onebox69]

Real personalized outreach reads each customer's history before it writes the first message, including last visit, what they bought, and what notes the team left.

That context is the whole game.

I'm 19, building AI for UK e-com beauty brands.

[Yick Ho Pang @onebox69]

The cheapest revenue any business can generate is from past customers in their CRM. The list is already paid for, and the customer already trusts the brand.

I'm 19, building AI workflows for UK e-com beauty brands.

[Yick Ho Pang @onebox69]

A business spam-blasts 2,000 lapsed customers with "Hey {first_name}, we miss you. 20% off here." The recipients reply STOP and opt out forever.

The list is dead. The business paid an agency to kill it.

I'm 19, building AI for UK e-com beauty brands.

[Yick Ho Pang @onebox69]

The fastest way to generate cash for any business is to message the customers already in their CRM. The play costs zero ad spend and produces cash in days.

I'm 19, building AI workflows for UK e-com beauty brands. Every business I look at has this list untouched.

[Yick Ho Pang @onebox69]

If you're running paid ads right now and feeling like they're not converting, check your response time first.

It's almost always the issue.

I'm 19, building AI response systems for UK e-com beauty brands. Every system, every number, every week.

[Yick Ho Pang @onebox69]

Three systems to close the 5-minute lead response gap:

AI chatbot on your website
AI voice agent for missed calls
DM autoresponder for social

Most people sell you one. The leak stays on the other two.

I'm 19, building all three for businesses.

[Yick Ho Pang @onebox69]

A high-ticket lead can cost £200 to £500 in ad spend to generate.

A 19-hour reply burns that ad budget along with the lost sale.

I'm 19, building AI response systems for UK e-com beauty brands.

[Yick Ho Pang @onebox69]

Only 7.4% of businesses respond to a customer inquiry within 5 minutes (Drift Study).

The other 92.6% are paying for ads, generating leads, and then losing them in their own inbox.

I'm 19, building AI for UK e-com beauty brands. This gap is fixable.

[Yick Ho Pang @onebox69]

Your ads work. Your leads die in the 30 minutes before anyone responds to them.

This is true whether you sell skincare on a website, run a gym, or take clients through DMs.

I'm 19 and I build the response systems for UK e-com beauty brands.

[Yick Ho Pang @onebox69]

@Hopeville27 Nope

[Yick Ho Pang @onebox69]

@Hopeville27 @KingDEmark @_ZainabOladokun @Aje_Dynamicz @AUTOMATEWITHOLA @elewachii Nope I'm not

[Yick Ho Pang @onebox69]

@Simeon_Fisher Sounds very useful for lead gen agencies.

[Yick Ho Pang @onebox69]

@tenifolami If you respond to a lead within 5 minutes, you're 21x more likely to close them than if you respond after 30 minutes.

That's the MIT Lead Response Management Study.

[Yick Ho Pang @onebox69]

@RhobearI Congrats! That sounds pretty exciting

[Yick Ho Pang @onebox69]

@LaurenJud9 Friendly suggestion: put your actual face on the website, brings higher trust to visitors.

[Yick Ho Pang @onebox69]

@FlexerrLabs For real, I've tried to build automations to tackle this problem for businesses in my space - e-com, but if my system predicts wrong figures, they will lose tens of thousands of dollars.

You must have a really solid understanding of your industry to pull this off.

[Yick Ho Pang @onebox69]

@AkinwumiFisayo @n8n I've never heard of Mistral OCR, is that the best OCR nowadays?