@askparamount I have had an account for a while now, maybe 18 months to 2 years. When I go to the website or app, it is telling me I need to re-subscibe. Issue is, I am still being billed from from my Apple card for the service, have been every month, 6 months, no access. Help!
@DisneyPlusHelp I have not had service for the entire week. I have a pending payment for the first month. I have been on the phone for countless hours just waiting for someone to answer. This is absolutely ridiculous customer service. Noting I have every experienced before!
@DisneyPlusHelp 90 minutes waiting for someone to pick up the phone, same time 90 minutes waiting for someone to respond to chat online ... "Contact Customer Service" is all that shows. Watched one show now this has been on all devices since Tuesday. Several attempts to reach ...