OpenContact

Provider of comprehensive inbound call centre services. Lower your overheads, improve your sales & customer service, never miss a call.

[OpenContact @opencontactuk]

More amazing feedback from our clients about our fantastic team! 🥳

Serena was recently praised for her exceptional support in assisting a customer from Canal & River Trust over the phone.

Keep up the great work! 🥇

[OpenContact @opencontactuk]

It’s always great hearing feedback from our clients about the excellent OpenContact team! 🥳

Agatha Kennedy has been praised for her excellent support services when assisting a Go Ape customer with their booking.

Keep up the fantastic work! 🥇

[OpenContact @opencontactuk]

It’s now less than 100 days until Christmas! 🎅

With just 99 days to go, many businesses are now preparing for the festive rush.

At OpenContact, we know how challenging it can be for companies managing a surge of customers. Visit our website to discover how we can help.

[OpenContact @opencontactuk]

Christmas is coming, and so are the customers! 🎄

With the festive season coming soon, we believe that planning now is the best way to meet the increase in demands, maintain customer satisfaction, maximise sales and beat the #ChristmasRush

Read more: https://t.co/aeyGATvEzY

[OpenContact @opencontactuk]

According to a survey, UK hospitality is facing challenges from exhausted resources and a shortage of staff.

Despite concerns, the survey found that the sector remains optimistic that the change in government can support current shortages.

Read more: https://t.co/xq1qcpriBQ

[OpenContact @opencontactuk]

We can do more than just customer support! 📞

At OpenContact, we can manage your incoming bookings, reservations and over-the-phone sales.

With our sales, bookings and campaign response services, we’re helping businesses maximise profits and ensure no opportunities are missed.

[OpenContact @opencontactuk]

Are more businesses seeing the value of human services? 💭

According to BBC News, major UK supermarket brands are moving back towards more traditional tills after there was less interest than expected for self-service machines.

Find out more: https://t.co/IT5wDZiYMd

[OpenContact @opencontactuk]

Take the customer support stress off your plate with outsourcing! 📞

When partnering with us, we can handle your customer calls, emails and general enquiries – giving you more time to focus on other areas of your business.

#StressFree #CustomerService #Outsourcing

[OpenContact @opencontactuk]

The Canal & River Trust partnered with us to manage customer calls, emails, licence requests, booking systems and more 🛶

Now after 3 years, we’ve help reduce cost per customer contact by 33% at a service costs below budget!

#ClientSuccess #CharitySector #CustomerService

[OpenContact @opencontactuk]

Today is 125 days until Christmas! 🎅

For some, the thought of Christmas isn’t even on the horizon! However, for businesses in retail, planning needs to start early to ensure everything is prepped for the busy yet profitable festive period.

#Retail #CustomerService #Christmas

[OpenContact @opencontactuk]

For many students across the UK, it’s the month of degrees, GCSEs and A-levels! 🎓

📸 Tea , Alice , Agatha and Sam all recently celebrated their university graduations.

We're thrilled to have such bright individuals representing OpenContact. Join us in congratulating them!

[OpenContact @opencontactuk]

Did you know we help businesses in the tourism sector too? 🎡

Many tourist venues face customer support challenges during high booking seasons such as summer and Christmas.

With outsourced customer support, you don't need to worry!

#Summer2024 #CustomerService #Tourism

[OpenContact @opencontactuk]

Now that our new Business Development Manager Kelly has joined the team, we aim to continue expanding our reach in sectors like retail and leisure.

We’re looking forward to helping even more businesses deliver great customer service in 2024 and beyond!

https://t.co/8mRTdvW1tA

[OpenContact @opencontactuk]

Looking to grow your business? 💭

At OpenContact, you can leave any customer support admin to us. We like to see ourselves as an extension of your team, providing a hands-on approach to your customer service!

#CustomerContact #CustomerService #Outsourcing

[OpenContact @opencontactuk]

Struggling to manage calls while running your business? 📞

Let our virtual receptionist service handle it! Our professional team ensures every call is answered promptly, giving your callers the attention they deserve.

#VirtualReceptionist #CustomerService #BusinessSupport

[OpenContact @opencontactuk]

After months of rain, we’re pleased to see some sunshine in the forecast! ☀️

Despite slow summer start in leisure and tourism, businesses are expecting to see more reservations as the weather improves.

Read more: https://t.co/SYVvVMQrQz

#UKWeather #Tourism #CustomerService

[OpenContact @opencontactuk]

Meet Kelly Sands, our new Business Development Manager!

Kelly aims to help OpenContact achieve new heights by expanding our market reach and driving sustainable business growth.

Welcome to the team!

#NewHire #NewBeginnings #CustomerService

[OpenContact @opencontactuk]

With students off-term and families taking time off to enjoy the sunshine, many businesses are seeing a rise in customer contact!

We offer overflow and out-of-hours seasonal customer support to assist any businesses that receive increased call volumes during holiday seasons.

[OpenContact @opencontactuk]

Let the professionals make your customer service hassle free! 📞

Outsourcing can take the weight off your workload!

With your customer support management in hand, you and your team can focus on the tasks that help drive business growth.

#CustomerContact #CustomerService

[OpenContact @opencontactuk]

There’s a certain quality of customer service that customers expect to receive from your business - and aiming to meet and exceed that level should be the goal for any successful company.

Read more: https://t.co/aBMwKE28Ix

#CustomerContact #CustomerService #Outsourcing