Optimum Help

We’re here 24/7 and happy to help with questions about your Optimum Internet, mobile, TV, phone, & billing. Additional support at link below.

[Optimum Help @OptimumHelp]

@kennydfeelgood Hi there. We are here for you and happy to address any concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@cingcythe @optimum Good morning! I'm sorry to hear that your service is offline. Our Team is available to assist via DM. Please don't hesitate to reach out. ^Tish

[Optimum Help @OptimumHelp]

@PastorKebreau @optimum Hello. If you need any assistance with your Optimum account, feel free to send a DM and include your name, phone number and service address.
^Randy

[Optimum Help @OptimumHelp]

@AEGlSRIM @optimum Hello. We'll be happy to help you troubleshoot your Optimum service issues. Feel free to send a DM and include your name, phone number and service address.
^Randy

[Optimum Help @OptimumHelp]

@shycreature Hi there! I'm sorry that you're having issues accessing your email account. Please send us a DM, and we can look into this for you. ^Angie

[Optimum Help @OptimumHelp]

Some Optimum customers in Middlesex County, NJ, are experiencing service interruptions due to a fiber cut. Our crews are actively working on the restoration efforts, which will continue until all impacted customers are back online. We appreciate your patience.

[Optimum Help @OptimumHelp]

@MrGreatness829 We'd hate to lose you as a customer. However, if you wish to disconnect services, please contact our Retention team at 516-396-7557 and say the keyword "disconnect". They are open Monday - Friday, 8AM - 8PM and Saturday 9AM - 6PM. ^Deb

[Optimum Help @OptimumHelp]

@AkritiNagpal @optimum Hi there. We are here for you and happy to address any billing concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@Weknowdoyou1 Hi there. We are here for you and happy to address any concerns you’re having. Please private message us with the phone number associated with the account and service address so we can best assist you. Thank you. ^Luthfi

[Optimum Help @OptimumHelp]

@SanchezGOAT @optimum Hello! We're here to help. Please don't hesitate to DM us if you need account- or service-related assistance. ^Tish

[Optimum Help @OptimumHelp]

@Rukustweets @optimum Good morning! We're sorry to hear that you're experiecing an issue. Please DM us for further assistance.

[Optimum Help @OptimumHelp]

@Rukustweets Good morning! We're here to help. Please don't hesitate to DM us for account or service-related assistance. ^Tish

[Optimum Help @OptimumHelp]

@MikeIven5 @optimum Hello. We'll be happy to assist you with your Optimum service issues. Feel free to send a DM and include your name, phone number and service address.
^Randy

[Optimum Help @OptimumHelp]

@RichardRaliegh @optimum Hello. If you need any assistance with your Optimum account, feel free to send a DM and include your name, phone number and service address.
^Randy

[Optimum Help @OptimumHelp]

@JohnnyR47848390 @optimum Hello. We'll be happy to assist you with your Optimum service issues. Feel free to send a DM and include your name, phone number and service address.
^Randy

[Optimum Help @OptimumHelp]

@solena1207 Hello. We'll be happy to help you troubleshoot your Optimum service issues. Feel free to send a DM and include your name, phone number and service address.
^Randy

[Optimum Help @OptimumHelp]

@Flurpledur @optimum Hello! We're sorry for the issues you're having with the internet. If you'd like, please send a DM. We can look into this with you. ^Angie

[Optimum Help @OptimumHelp]

@H3nrink @ACirillo_21 @hulu @optimum Hello! I'm sorry that you've had an experience that led you to feel this way. If you need assistance, please send us a DM. We're available 24/7 to help. ^Angie

[Optimum Help @OptimumHelp]

@Thor_Savage @optimum Hi Corey - If we can be of any assistance, please send us a DM here: https://t.co/p01W4Cf0iM ^Deb

[Optimum Help @OptimumHelp]

@1AndyGriffith1 @weatherchannel Hello! Please don't hesitate to DM us for further assistance. Thanks! ^Tish