@AirFrance URGENT โ AIRPORT DISRUPTION
My elderly parents have now been stuck at BOM airport for nearly 24 hours due to an Air Franceโcaused misconnection. AF rebooked them on Emirates, but Emirates could not clear check-in. No AF staff is present and phone waits are 30+ minutes.
@Dye_Stratitect@profgalloway@WSJ It is difficult to manage leadership roles for two companies but with pandemic and shifts in org structures, companies are changing their executives. Overall, it will be interesting to see the leadership style of new CEO, Agarwal and how it will shape TWTR. #GBSLOS
1 hour later, still on the flight waiting to get to the gate. All the operations errors have resulted in 2.5 hours of delay.
@Delta THIS ISNT OK. #delta#deltaairlines#customerservice
@Delta DL498 - so I generally am a fan of your services overall. But had the worst experience today - first my flight was delayed because there wasnโt a pilot for the flight. I called customer service to see if I can be rebooked to an earlier flight but was put on a 2 hour wait
I was put on a 2 hour wait even after your automated system recognized I was calling regarding the delay. What is the point of me calling? Landed in LA - there is another flight on the gate whoโs crew is not there yet because they dont have a gate to get to.