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@LEGOLANDWindsor if you have 4 kids at a theme park you should be aware on how hard it is to check emails so a text facility for drench towers for rearranged slots would be much better! Again heartbroken birthday boy having waited all day for his slot to be rearranged!
@LEGOLANDWindsor need to improve your notification method for drench towers to be told it had reopened via email rather than a blanket text facility to those who had time slots cancelled due to weather for new slots is a disgrace! The technology is there!
@LEGOLANDWindsor after booking a slot for drench towers and waiting for it to have it closed due to weather which we except then to have it reopen after we leave after more than one member of staff said that it wouldn’t reopen absolutely heartbroken birthday boy to deal with!
@LEGOLANDWindsor need too improve your website booking facilities for drench towers still not been updated!! So still not able to book! Four very disappointed children now!
@LEGOLANDWindsor@robertodringo86 I feel your pain here if your having the same issues as we are! As the booking website is not updating and the online chat is beyond a joke!
@DailyMirror@JosephDWilkes The weather was sh@t you moron! It doesn’t take a genius to work out if the weather is crap people aren’t going to the beach! Stay @DailyMirror your services will not be required any where else!
I would say thank you for your help @GulfAir , but the gentlemen in your customer service team who rang, was so rude and obnoxious and unhelpful! He is a real credit to your team!, not even a good will gesture of by offering some complimentary lounge passes! Thanks for nothing!
Ring ring @GulfAir anyone going to answer this?, it’s not scary but your probably afraid of what’s on the other end! A bunch of unhappy customers wanting answers to your appalling customer service!