Varun Agarwal

🌟Dreamer | Ambitious | Data Analyst🌟
🚀Eng. Program Manager 🚀
✨Living fully | Loving family✨
🍴Foodie & Talkative🍴

[Varun Agarwal @originalvarun]

I hope the "offers" for #PrimeDay are genuine and fraudulent like this🤣😂

[Varun Agarwal @originalvarun]

The offers on @amazonIN are fraud. The SBI offer does not work at payment gateway, customer "care" reps are there to frustrate you, so you wont pursue and wont transfer calls to supervisors or express helpnessness.

Every rep gives a different story.

#AmazonFraud

[Varun Agarwal @originalvarun]

Hi @AmazonHelp, your India Grocery support was terrible. Tushar & Rajalakshmi couldn't support with 10% SBI Card discount or transfer me to a supervisor.

It looked liked they were trained to doge support. Why?

[Varun Agarwal @originalvarun]

Hey @Minitab - I wanted to get in touch with your enterprise / corporate sales team for license. The sales team button on the website is not working. Is there any contact that i can get in touch with?

[Varun Agarwal @originalvarun]

Hey @amazonIN - I have placed order for the product after discussing with the manufacturer.

Unfortunately, the delivery date changed to 04-Apr by the time I could discuss, in 10 mins.

My father is bed ridden and i will be ever grateful if you could expedite this for me.

[Varun Agarwal @originalvarun]

@AmazonHelp Some of the companies i quite - #Reliance @JioHotstar
@JioMart @Flipkart #supermoney #navi etc My heavy usage has shown bots and AI fail to help customers and what to use without proper help and support.

I love @amazonIN and wud hate to #quit

(2/2)

[Varun Agarwal @originalvarun]

Why do you pretend to care for customers by removing all options to contact @amazonIN support?

Should not your update have been to simplify?

BTW, for ur fake care, item not delivered but status shows delivered.

[Varun Agarwal @originalvarun]

@AmazonHelp I appreciate the response from your team. That said, please pass strong feedback to leadership to bring back human support. I avoid companies that remove human interaction—not out of resistance to change, but because empathy and human judgment still matter.

(1/2)

[Varun Agarwal @originalvarun]

I don’t expect immediate resolution. I understand investigations take time. But hiding human support and ignoring feedback is unacceptable. @AmazonIN feels unsafe to shop with. This is a leadership failure.

Should not the leader be help accountable for it?

[Varun Agarwal @originalvarun]

Removing human support in favor of AI without listening to customers is a leadership failure. No human contact makes @amazonIN feel unsafe to shop with.

Which is worse?

[Varun Agarwal @originalvarun]

@AmazonHelp Instead of fixing fake support options, you defend them with more rubbish info. Not once was I given a way to reach a human. What does this say about @amazonIN?

[Varun Agarwal @originalvarun]

@AmazonHelp @amazonIN Order number ending in 7132 includes three items that were supposed to be delivered together. Only two were delivered; one item (the stylus pen) is missing.

As one of the three items is missing, the previously shared information does not resolve the issue.

[Varun Agarwal @originalvarun]

@AmazonHelp @amazonIN In short its no longer safe to shop from @amazonIN as there is no way to contact a human. All you pretend to do is present useless information.

[Varun Agarwal @originalvarun]

Hi @Paytm - Had an amazing service quality from your field staff. Very friendly and professional.

I would like to extend my gratitude to #Mahesh, the field Team Lead who helped me out with soundbox installation and branding at my store.

#kudosMahesh #kudosPaytm

[Varun Agarwal @originalvarun]

@Paytmcare 05. AI can not replace human beings. @salesforce has scaled down AI as it produces unexpected results.
06. I hope @vijayshekhar understands this. With no caring employees, there is no business from customers.

[Varun Agarwal @originalvarun]

@Paytmcare 01. I am genuinely moved by your follow up after 24 hours.
02. Initially, i thought you were just sending me a template on X to show "care".
03. I have sent my details on DM.
04. Feedback - Pls allow ur customers and merchants to contact human beings from app.

[Varun Agarwal @originalvarun]

@nahidulislam404 @grok - Is it true?

[Varun Agarwal @originalvarun]

@atikcoder0 DS

[Varun Agarwal @originalvarun]

The rider of @Apollo24x7 is picking up order from last 3 hours and they have the audacity to update now at 11:35 pm that delivery is postpone to tomorrow.

False promises of 17 mins delivery to take order. They don't even realize the importance of medicine on ppl.

[Nirmala Sitharaman Office @nsitharamanoffc]

Hon’ble Prime Minister Shri @narendramodi announced the Next-Generation GST Reforms in his Independence Day address from the ramparts of Red Fort.

Working on the same principle, the GST Council has approved significant reforms today.

These reforms have a multi-sectoral and multi-thematic focus, aimed at ensuring ease of living for all citizens and ease of doing business for all.

#NextGenGST