Ori AI

🚀 Talk to the future with @oriserveai, Google's #1 conversational #ai!
🤖 Revolutionizing AI-powered conversations for businesses.

[Ori AI @oriserve]

Most contact centres have a decent bot now. The real test is what happens 3 seconds after "let me transfer you."

Watch a human step into the same live renewal call with full context already on screen (demo call): https://t.co/LtZcpAz5WB

#HumanAIBPO #Oriserve #AgenticBPO

[Ori AI @oriserve]

To find out more how we work with our telecom partners, find us here: https://t.co/LfovyOqUKN

[Ori AI @oriserve]

A recharge call that upsells a longer plan and closes. No transfer, no callback.

[Ori AI @oriserve]

Check out the full call recording here: https://t.co/F0YTSu5UjK

[Ori AI @oriserve]

Half of this quarter’s losses never involved a rival vendor’s product; they stalled

[Ori AI @oriserve]

4 of 12 genuine losses this quarter went to a named competitor.

[Ori AI @oriserve]

1 loss was never qualified to begin with

[Ori AI @oriserve]

Score a build decision on total cost of ownership measured over years. A first-year estimate hides most of what it actually costs.

[Ori AI @oriserve]

Build vs buy for voice AI, in five numbers.

[Ori AI @oriserve]

1 layer we deliberately don’t build ourselves either: speech-to-text and text-to-speech. Bought, not built, on purpose.

[Ori AI @oriserve]

https://t.co/KL4gd5GqRP

[Ori AI @oriserve]

Here's a sneak peak of a renewals call.
This is what we mean when we say voice AI should handle the whole renewal, not just send a reminder that one is due.

Watch the first minute below, then check out the full call from the link in the replies.

[Ori AI @oriserve]

Two numbers can both be correct and still tell very different stories.
48% saved among customers who engaged.
2.3% saved across the full base.
The number matters. The denominator matters just as much.

[Ori AI @oriserve]

That gap between sounding like an agent and actually taking actions is where a lot of the confusion around voice AI comes from.

[Ori AI @oriserve]

A bot saying it completed an action and a bot actually completing it are two very different things.
Here’s what to look for when someone calls their voice bot an “AI agent.”

[Ori AI @oriserve]

A simple example from a live renewal flow: the customer asks to change their ID details; the bot triggers the function, and the confirmation happens during the call.