Oleg Sapishchuk

Experienced digital leader providing digital transformation with unified commerce solutions for some of the world's best-known and most influential brands

[Oleg Sapishchuk @osapishchuk]

Yesterday: 5 years in Australia.
Tomorrow: 5 years at Salesforce.
One arrival, two beginnings — and a journey that shaped me more than I expected. 💙💛

https://t.co/QipYrJl4tR

[Oleg Sapishchuk @osapishchuk]

Telcos still ship siloed carts. Customers bounce between web, app, chat, store — and restart.
Our fix: a Universal Cart + a Master Order Handler (MOH)

https://t.co/YCOe21Gd0Z

#Telco #Omnichannel #UniversalCart #CX #TExCo

[Oleg Sapishchuk @osapishchuk]

Telcos can’t stop at just becoming TechCos. The next step is TExCo — Telecom as an Experience Company: from pipes ➝ platforms, from products ➝ ecosystems, from services ➝ experiences.

Wrote a long read (~15m) on this vision: https://t.co/GtLy7CoygC

[Oleg Sapishchuk @osapishchuk]

Unlock Generic Mapping in #SFCC. Super-fast key/value lookups for delivery ETA & service availability. 2-min read -> https://t.co/1VMHQW1425

[Oleg Sapishchuk @osapishchuk]

Turn SFCC Hooks + Velocity into a rule engine—no code deployments needed.

Full how‑to article: https://t.co/Q4CjX7ybem

[Oleg Sapishchuk @osapishchuk]

Not all “recommendations” are for upselling.

In @CommerceCloud, Static Recommendations can model:
✅ must-haves
✅ exclusions
✅ telco configurators
It’s a cardinality engine — not just a merch tool.

Full breakdown: https://t.co/OFnUiqYnv4

[Oleg Sapishchuk @osapishchuk]

Got complex order flows?
Use Salesforce Order Notes to track each step – payments, billing, CRM, and more.
A new way to help BizOps and ITOps see what happened — all in one place. https://t.co/3dYPBr0ipH

[Oleg Sapishchuk @osapishchuk]

I just published Unifying Customer Experience: Leveraging Salesforce’s Seamless Cross-Cloud Identity Solution Kit https://t.co/DtWL19jgVj

[Oleg Sapishchuk @osapishchuk]

I just published Recover Lost Revenue: Leveraging Salesforce’s Abandoned Cart Solution Kit https://t.co/xAkJnvbiqb

[Oleg Sapishchuk @osapishchuk]

I just published Maximizing the Value of Salesforce’s Deprecated Curbside Pickup Solution Kit for Seamless Retail https://t.co/xKb1EJizG3

[Oleg Sapishchuk @osapishchuk]

I just published Mastering Salesforce’s Buy Online, Pick Up in Store (BOPIS): A Guide to Enhancing Omnichannel… https://t.co/bSvAljq2CU

[Oleg Sapishchuk @osapishchuk]

I just published Salesforce’s Retired ‘Order on Behalf’ Solution Kit: Still Relevant for E-Commerce Success https://t.co/Q5YV7oBlwX

[Oleg Sapishchuk @osapishchuk]

With so much to explore at #DF24, where do you even begin? https://t.co/kP6onte2X1

[Salesforce Admins @SalesforceAdmns]

🗺️ With so much to explore at #DF24, where do you even begin?

Our Dreamforce guide for #AwesomeAdmins will point you to key sessions and hands-on opportunities! ↓ https://t.co/d1o8UcrQMn

[Oleg Sapishchuk @osapishchuk]

https://t.co/9qroBZVzg5

[Oleg Sapishchuk @osapishchuk]

Glory to Ukraine!

[Женя Янович @YanovychZhenya]

З Днем Незалежності, Україно 💙💛

[Oleg Sapishchuk @osapishchuk]

Explore the exciting ways AI is driving growth, refining risk and improving customer satisfaction in the financial sector. Discover how AI-readiness doesn’t require an overnight overhaul, but a shift in mindset. https://t.co/gEuoO8yLvN

[Oleg Sapishchuk @osapishchuk]

Salesforce is a leader in the 2024 SPARK Matrix ™ analysis of the global customer loyalty solution market. Get the report to learn more about Salesforce’s strengths. https://t.co/XCRoOnvbSX

[Oleg Sapishchuk @osapishchuk]

Don't miss over 1,000 hands-on workshops, visionary keynotes, and expert-led sessions to help you become an expert in AI, data, and CRM. Register now: https://t.co/a8A9lXbn5m

[Oleg Sapishchuk @osapishchuk]

https://t.co/NUiSJNkPIf

[Oleg Sapishchuk @osapishchuk]

Hot Topic’s digital transformation journey turned casual shoppers into loyal super fans. Join us for a webinar on August 14th where Hot Topic's CTO will share how @MuleSoft and @Concord streamlined retail and data operations for Hot Topic. https://t.co/JQUdHcpjti