@PlakoudasSpyros@AdonisGeorgiadi Εχει βελτιωθεί η κατάσταση, ναι, αλλά το πιο δόκιμο metric θα ήταν το ton/mile cost, μια γρήγορη αναζητηση θα σας το εμφανίσει
@etihad LHR to AUH today 3hour delay? Estimating we will miss our transfer flight from AUH to NAR?!? Booked with @etihad because you were supposed to be the best of the available options, guess what … not really
@EtihadHelp Have you though? I can post all the DMs! All you ve been saying is “hang tight”, “thanks for your patience”, “this matter is being reviewed”, “we appreciate your understanding”, “we’ll get back to you shortly”. Nothing substantial, only fluff!
@EtihadHelp 44 days since the delay that cost me a full day of my holidays and 37 days since I completed the complaint form and nothing to show for it. NO COMPENSATION, NO REFUND FOR SERVICES I HAD PAID FOR BUT WERE NEVER PROVIDED! It’s beginning to feel a lot like street scam artists!
@EtihadHelp@EtihadHelp woke up to an email offering me the minimum compensation required under law for my delay but no mention of refund for the seats I had selected and paid extra for but never received on my onward flight, lost as a result of the delay! Sort yourselves out!!
@EtihadHelp Hi Dan, thanks for the reply Dan, I'll be here waiting Dan. That was my point Dan, 28 days isn't the "time needed" Dan, it's the timeframe @etihad have arbitrarily set Dan.
@EtihadHelp 17 days since submission of form still waiting and only being told to wait 28 days, this is an open and close matter, 24 hours delay and paid seats not honoured. 28 days is excessive to say the least.