Another year another @GEICO afk incommunicado..
calls, emails, texts, and 1 week of silence on my car being held until my claim is approved, and enterprise telling me I owe them on the rental that GEICO started for me but I cant' close without GEICO calling me back
@assurant Broke my phone on Sunday, still 'awaiting approval' on the claim. It wont' ship until tomorrow AT BEST. Thats 4 business days delay now, if you need a replacement device or repair. Verified customer for years. Approval should be immediate or within one day.
@SmartStopSS A week after a break-in I was notified of THREE DAYS AFTER THE FACT, and I still have no details on what was stolen, the status of my unit, and/or photos of my stuff. No one has called me back. Beyond frustrating. Maybe I just involve the police directly?!?
@GEICO@enterprisecares@Enterprise was delivered a vehicle for my week long car repair that reeks of weed and gives me a headache within 5 minutes. And am told I have to 'try each day' to replace it. Premium Service..nope
@Assurant (redux on this ghosting, new claim 3 years later, same behavior)
please contact me asap. I've spent the last month trying to get a response to phone calls, voicemails, and emails. I have an outstanding claim that has ZERO responses in the last month.
It's becoming a terrible habit @delta
3rd flight in 3 weeks that's been delayed. SNAFU. I don't have high hopes for my Sao Pauloa GRU flight this Sunday. or my likelihood of getting home on time. :/
@Assurant please contact me asap. I've spent the last 3 months trying to get a response to phone calls, voicemails, and emails. I have an outstanding claim that has ZERO responses in 3 months. Shaming on social media is the only path I have left. This is beyond ridiculous.