Oxigin

The official Twitter account for Oxigin, a customer feedback solution for your business. Quickly determine NPS, CSAT & CES scores to help grow your brand.

[Oxigin @oxigin_official]

Issues with customer feedback? We can help😊👇🏽

[Volta Media @volta_social]

#CustomerEngagementWednesday

💡 Hyper-personalization can boost your #DigitalCustomerEngagement efforts. Customers are more likely to react to content tailored to their needs and wants.

🔗 More info here: https://t.co/GHr42TYKch

#BMB #CX #CustomerRetention #CustomerLoyalty

[Volta Media @volta_social]

Interested in the latest happenings in the world of #DigitalCustomerEngagement? Dive into our latest blog post for insights into the hottest trends and innovations reshaping digital customer interactions.

Link below!

#BMB #CX #CustomerRetention

https://t.co/ucX6GtH7JF

[Volta Media @volta_social]

Transform your healthcare practice with the power of #DigitalCustomerEngagement! Seamlessly manage patient communication, appointment reminders, and feedback collection.

Find out more on our Healthcare solution page.
🔗below:
https://t.co/nbwWGPJWzc

#BMB #CX #CustomerRetention

[Volta Media @volta_social]

#CustomerEngagementWednesday

💡 Conversational marketing enables your business to address queries in real-time, enhancing the overall customer support experience.

🔗 More info in our latest blog; link below:
https://t.co/GHr42TYKch

#BMB #DigitalCustomerEngagement #CX

[Volta Media @volta_social]

🚗 From test drive scheduling to service updates, BigMsgBox ensures seamless communication at every turn.

Transform your dealership's customer journey with #DigitalCustomerEngagement today! Visit our solutions page:
https://t.co/so9tPllYN8

#BMB #CX #CustomerRetention

[Volta Media @volta_social]

#CustomerEngagementWednesday

💡 It empowers your business to determine the sentiment of customers, detect areas that require improvement, and respond promptly to address any concerns, ultimately leading to improved #CustomerSatisfaction.

#BMB #DigitalCustomerEngagement

[Volta Media @volta_social]

💡 Elevate client engagement with personalized messages and real-time updates, from account notifications to appointment reminders: keep your customers in the loop about their finances.

🔗https://t.co/L3GaJMElxt

#BMB #CreatingConnections #CustomerEngagement #CX

[Blake Morgan @BlakeMichelleM]

Customer experience is a customer's perception of your brand.

How does your brand ensure that the contact center not only meets but also exceeds expectations, placing CX at the core of your business strategy?

If you missed the #CXDay Splunk Event you can listen to our in-depth conversation with Toni Pavlovich, Chief Customer Officer at @splunk.

🔗 https://t.co/fTAnfa2ZsY

#CXDay #customerexperience #CX #contactcenter #Splunk

[Jeremy Watkin @jtwatkin]

Love this #CXDay theme from @AilsDay:

"Good #CX delivers better outcomes for customers, employees, and organizations."

What do you think? #CXQOTD

[Shep Hyken @Hyken]

It doesn’t matter if it’s sales, customer support, or anything else in the customer’s journey. Create an experience that makes them say, “I’ll be back!”

https://t.co/zVLCcA0o9v #customerservice #customerexperience #CX

[Shep Hyken @Hyken]

The human side of business is almost always more important than the operations side.

[Oxigin @oxigin_official]

Wishing all our Muslim followers a joyous and blessed Eid! May Allah bless you and your loved ones with an abundance of joy and harmony!

#Oxigin #EidMubarak #BarkaDaSallah #CustomerExperience

[Oxigin @oxigin_official]

This Father's Day, we honor all the dads who go above and beyond to engage and support their families. Wishing you a Happy Father's Day filled with appreciation and joyful moments! 💙

#Oxigin #HappyFathersDay #CustomerExperience

[Oxigin @oxigin_official]

💡 #CustomerExperience is crucial for business growth. Set your business apart from the rest and enhance customer interactions by creating a #CX program
#Oxigin #CustomerJourneyMapping #NetPromoterScore #CustomerSatisfaction #CustomerFeedback #CustomerService

[Shep Hyken @Hyken]

Build processes that make your customers feel special by giving them recognition, reassurance, and respect.

[Shep Hyken @Hyken]

The anticipation of your customers' needs allows you to deliver "proactive service," which is giving the customers what they want before they even ask for it – or even know they want it.

[Shep Hyken @Hyken]

What's the difference between a repeat customer and a loyal customer?

A loyal customer not only comes back but also spends more than a typical customer and evangelizes your brand by sharing word-of-mouth referrals.
https://t.co/Xjl4pP9ugv #customerservice #customerexperience

[grace 🤝 @debtbarbie]

one time a woman with a medical alert wiener dog sat next to me on a plane and her dog kept alerting on me and she was like “not to be weird but you should get your heart checked out” and that’s how i found out i had a mildly irregular heart beat

[Shep Hyken @Hyken]

Simply put, if the product or service does what it is supposed to do (operations & quality), & you are nice about the way it's delivered, you have a winning combination. It really is that simple.