Chandan Naik

[Chandan Naik @ozzmanchan]

I don’t get the decision to approve ads for "R" rated movies like “Kill” to be played when families are watching cricket matches with kids.

This is very disappointing from Willow. Who approved this?

@willowtv @ICC @vijaysrinivasan @cricbuzz @KaranJohar

[Chandan Naik @ozzmanchan]

@airindia I have finally received the rest of my refund.

[Chandan Naik @ozzmanchan]

@airindia Yes, shared the details of my Bank account as I still have no money even after you tell me repeatedly that a refund was issued.

[Chandan Naik @ozzmanchan]

@airindia Yes, and I acknowledge that this issue is still open. I have no transaction from Air India in the specified bank account and nothing for the refund amount specified.

When was this refund processed and whose bank account was this sent to? Certainly not mine.

[Chandan Naik @ozzmanchan]

@airindia @airindia any plans of returning our hard earned money that you're holding? quite disappointing.

[Chandan Naik @ozzmanchan]

@airindia Any update? I'm not surprised if you have none - this has been the case for close to two years now.

[Chandan Naik @ozzmanchan]

@airindia I’m sorry, but this is the same message I’ve received every time I’ve asked about the status of the refund. Need measurable action, now.

[Chandan Naik @ozzmanchan]

@airindia Nothing has moved, this is unacceptable. This needs to be escalated, how does Air India get away with this?

@RNTata2000 @TataCompanies @bbb_us

[Chandan Naik @ozzmanchan]

@airindiain Waited more than a year for a full refund on a canceled trip (followed cancellation process fully, and submitting the refund form). Received the same message in DM each week about this case being expedited. This is beyond frustrating, need action. @TataCompanies

[Chandan Naik @ozzmanchan]

@airindia @airindia @TataCompanies this is unreal, how many more months do I need to wait for the rest of my refund? I have been waiting for over a year and a half, this is unacceptable (and unbelievable). What will it take for someone to set up 5 mins and clarify what is needed?

[Chandan Naik @ozzmanchan]

@airindiain Any update?

[Chandan Naik @ozzmanchan]

@airindiain This is not true - I have shared the same details multiple times. I have received a partial refund, and a significant amount is still pending. I have shared with you the bank transactions (what left my account, and what Air India has refunded). Where is the rest of the money?

[Chandan Naik @ozzmanchan]

@airindiain Any update? DM has been the same message for over a year. @TataCompanies @IndianGov

[Chandan Naik @ozzmanchan]

@airindiain Any update? Currently two refunds are due, and I’ve gotten partial refund on one and nothing on the second. The second was a cancellation by Air India, take some responsibility here, this is pathetic.

[Chandan Naik @ozzmanchan]

@airindiain @airindiain anything? No calls no email and no updates. DM has done nothing to move this forward either.

[Chandan Naik @ozzmanchan]

@airindiain I'm thoroughly confused and VERY frustrated - can I please speak to one person over the phone and get the refund processed? these messages flip flop between "we've paid you" and "we'll expedite your refund", showing that you have no idea what is going on.

[Chandan Naik @ozzmanchan]

@airindiain This is not true - the bank has nothing to do with this. Besides I've shared transaction details from my bank that show what left my account when the booking was made and what was returned. Basic math is not an issue. Can I speak to a human over the phone to have this resolved?

[Chandan Naik @ozzmanchan]

@airindiain For the record, I'm still waiting to hear back - no call / no email / no message

@TataCompanies this is appalling

[Chandan Naik @ozzmanchan]

@airindiain The DM doesn't really move the needle. It just says that you'll be expediting / reaching out to the relevant team.

"We are sharing your details to our concern team with your latest tweets to speed up your refund request"