#JohnLewis absolute useless!! You put things on the shop floor, customers pick the items, go to the tills and customers is refused the sale .. what??? The reason given was โwe made a mistake โ ๐คฌ๐คฌ๐คฌ
@LycamobileUK received new Sim 28th Sept, initiated port-in request on the 29th Sept. Old number now been disconnected for the last 10days!!!! no port in to Lyca. when is this going to happen? Is my old number now lost? Absolutely useless, cannot get anyone from CS!!
Made 3rd appointment. Engineer turned up but yet again the systems were down!! Do your systems ever work???? Calling CS seems to be totally pointless less as I am just waiting waiting waiting
@EnergySainsbury I have three appointments to have a smart meter installed.. First one the meters were replaced but could not make them smart as the backend systems were down. Made another appointment to get the done. Appointment 2 engineer was a now show btwn 8 - 12
@virginmedia Well as far as I know it is an I going issue.. Since early December, I had a fix by date of 12 Jan which came and went, now I have been told its 30th Jan..
@virginmedia It's showing no issues at the moment. But my point is the service has been totally unreliable.. And there is no recourse for the customer! @bugbabe1976
@bugbabe1976@virginmedia We have been going through the same.. Since early December.. All I keep getting from @virginmedia is the issue is being looked at.. When asking for refund.. You only get that for Total Loss of service.. Otherwise its just tough.. Absolutely atrocious!!!
@virginmedia Done all of that!! There an outage at the moment.. And although I have registered for the update service I get no updates. The point is I am paying for a service that I cannot rely on.. And when asked about refund.. It's verbatim.. TOTAL LOSS OF SERVICE..
@virginmedia This is an absolute joke @virginmedia!!! Over two months of totally unreliable BB service and there is no recourse for the customer!!! I have been informed by VM CS/TS that over the Xmas period I had over 500 dropouts in a space of two days!!! What kinda service is this??
@virginmedia This is absolutely pathetic!!! I rang the number and it tells me there is no issue, but I should download the my virgin media app, did that and I get the same message.. Will someone actually find out what's is going on???