Pacer

Pacer helps regular people of all activity levels be more active and healthier through accurate, powerful activity tracking of walking, running and fitness

[Pacer @pacerapp]

@donrolo198777 Hi Don,

Thanks for contacting us, and sorry for the trouble.

Please make sure you have updated the Pacer app to the latest version, first. To help our team better look into the issue, please submit a feedback ticket via the Pacer app: Pacer Home > Tap the profile pic in the ...

[Pacer @pacerapp]

@LnbryantB Hello Nicole, sorry to hear Pacer does not work well for you. To help us better identify and resolve this issue, can you please send us feedback to [email protected]? Thank you for bearing with us!

[Pacer @pacerapp]

@kratt71 Thank you so much for taking the time to share your thoughts. 
I will pass your suggestion to our team for their consideration as we move forward with Pacer.

[Pacer @pacerapp]

@avoidvoida Thanks for reaching out. To help us better look into the issue, please submit a feedback ticket via Pacer app: Pacer Home > tap the profile pic in the top left corner > scroll down > Help Center > Report a Problem, with details and screenshots related. Please keep all auto inf...

[Pacer @pacerapp]

@chrispriceuk Sorry for the trouble. Can you please update your Pacer to the newest release (8.2.1) to see if it working? You can download the Pacer via the Apple Store. And please let me know if the problem still persists. Thank you！

[Pacer @pacerapp]

@NamanGo72667468 Hi, thanks for your feedback and sorry for the problem. Could you please submit a ticket through Pacer app (Pacer->Settings button->Help &Support->Feedback)? Our team will look into the issue and try our best to fix it. Thank you!

[Pacer @pacerapp]

@arthurfleiss Hi Arthur, 

Thanks for contacting us, and sorry for the trouble. Could you please submit a feedback ticket via Pacer app, to help us better identify the issue? Pacer Home>tap the top left corner>Help Center>Report a Problem.
Please keep all info in that auto-email.

Thanks, 
Xu

[Pacer @pacerapp]

@wiccacat1 Hi Cat,
​
Thank you for your contact. 

The Capricorn is a virtual race. Virtual races ask the participants to finish the required distance in ONE session, working differently than the cumulative-distance challenges. We will accept GPS-tracked activities recorded by the Pacer ...

[Pacer @pacerapp]

@Tordonbr Hi, thanks for your feedback and sorry for the problem. Could you please submit a ticket through Pacer app (Pacer->Settings->Help Center->Email Support)? Our team will look into the issue and try our best to fix it.

[Pacer @pacerapp]

@CMont916 We are sorry but it appears that there was an unexpected server error. Our engineers have solved this issue and everything should be normal now. Please let us know if you notice anything else that's off.

Again, sorry for the inconvenience.

[Pacer @pacerapp]

@greensville Hi, thanks for reaching out. If you set up a daily goal, when you reached the goal, you should be able to see the confetti. If cannot see it, please report back to us. We will take further investigation. Thank you!

[Pacer @pacerapp]

@kirankonnects Hello,

Thank you for getting in touch.

To better identify/reply this issue, could you please leave an in-app feedback message (click the Profile icon on the top left->Help Center->Email Support). We will then have your account information to check it for you.

Thank you!

[Pacer @pacerapp]

@Mazhechna Thanks for letting us know. Could you please email us with more details of the "freezing chat"? We would like to know more details and then pass it to our tech team for further investigation. Any screenshots related would be much appreciated. Thanks for using Pacer!

[Pacer @pacerapp]

@Mazhechna Hi, thanks for reaching out. Our latest android version starts auto-backing up, no need to manually proceed any more. Regarding the picture with step counting, sorry that it is only available in Pacer iOS now. Please contact us: [email protected], if any feedback.

[Pacer @pacerapp]

@iamkosgei Hi, thanks for your feedback and sorry for the problem. Could you please submit a ticket through Pacer app (Pacer->Profile icon->Help Center->Email Support)? Our team will look into the issue and try our best to fix it.

[Pacer @pacerapp]

@PunkeeJudester Thank you!

[Pacer @pacerapp]

@abn_gasan Hello ابن! Thanks for your feedback. We sincerely appreciate your insight and will continue to improve Pacer app in the future. I will pass your feedback to our product team. Hopefully, we are able to get this feature added to Pacer soon. We hope you can still stick with us wh...

[Pacer @pacerapp]

@Smnbrgss Thanks for reaching out! We are extremely grateful that you took the time to send us feedback about our product. We read through it and some of these suggestions seem insightful. I will pass it on to our product team to see if they could incorporate this in the upcom...

[Pacer @pacerapp]

@CHORDEN Great job!!