@cdbaby My case was escalated to a supervisor on Nov 25, but I’ve received no response for 2 weeks.
Spotify confirmed that CD Baby removed my song, not Spotify, and that the “Artificial Streaming Fee” was incorrect.
I urgently need help. Ticket has been ignored.
Hi @cdbaby, my case was escalated on Nov 25 but I still haven’t received any update.
Spotify confirmed CD Baby removed my song (not Spotify) and the “Artificial Streaming Fee” is incorrect.
I urgently need a supervisor response. Thank you.
@cdbaby My song was removed without any proof of “artificial streaming.”
Spotify confirmed it wasn’t caused by me.
This is causing lost revenue and I still haven’t received a clear explanation.
I need real support, not generic answers.
@cdbaby I submitted a support request on Nov 15 and still haven’t received a human reply.
My release was removed from Spotify, and Spotify confirmed the issue is on CD Baby’s end.
Please help — this is urgent.