@andysmithups Andy, also please let me know how I can contact escalation team - or how they will contact me. Every day I speak with customer svc or account team and get no further forward. I just need this parcel delivered ASAP. UPS Dublin have had ready for delivery for over 1 week! Thanks!
@andysmithups Andy, Iβve been waiting 8 days since package arrived in Dublin. Super urgent. Cust Svc calls never result in delivery. Urgent assistance needed for delivery pre-Xmas!
@andysmithups Andy, tracking number is 1Z741VE80410186308. Tax paid on 10th. Tracker says lots of delivery attempts - which simply did not happen. Tracker lists lots of failed tax payments. in reality this was paid immediately on 10th. Every day, have the same cycle of conversations! π
Pixar ensuring that success doesn't allow them to ruin things by playing it safe. Interesting Five Fifty from McKinsey's series. https://t.co/yFiqCzITGx https://t.co/3pP994HKo4