Who me? Just a guy who enjoys the pipe smoking hobby and has a little YTPC channel about that over on the YouTube and an account over on the Instagram.
@AmazonHelp Having to waste my time to have #Amazon fix their screw up while simultaneously being reticent to own their screw up but be very willing to apologize for MY experience (of their screw up)—well, that just takes the cake. How much is your budget for customer service training?
It’s sorrowful when a company’s customer service is so bad that one feels obliged to shame them publicly.
But @amazon needs to do better. Their customer service AI is VERY HIGH on A VERY LOW on I.
Shameful that the customer has to do all the work to fix what #Amazon breaks.
@AmazonHelp See Shannon, your folks on the phone had access to everything. They fixed it. They even said “sorry.” But they were sorry for MY experience not #Amazon’s screw up and waste of my time. I only had a “MY experience” because of YOUR multilayered screw ups.
@AmazonHelp Okay. Am I again dealing with AI? If the issue was properly handled on the phone, do you think I’d come to social media to share my disgust about your customer service?
@AmazonHelp See, I spent over two hours of my time this evening with your AI customer service nonsense and then your chat nonsense and then your people on the phone, who fixed the problem but no brownie points for that because #Amazon CAUSED the problem. Now you want me to fill out forms?
@AmazonHelp Hey Shannon, I’ve already reached out. In fact, I spect two hours of my life today trying to get something fixed that wasn’t my fault but yours—a simple $3.99 error. It’s the principle. So, if you want to chat, let’s do it publicly. Or I can share my recordings. You let me know.
Dear Friends, I’m on a bit of a hiatus from the #YTPC but I’ve begun posting my theological ramblings on Substack for anyone interested in following me there. https://t.co/9EybMXCAQ7
It’s been a while but I had to come here to express my sincere hurt by the ingratitude shown me by my “friend” Mark V.V. aka @mgvsquared for including the @MrBrog I gifted him years ago in his #pipepurge https://t.co/hFRehnS9Rl
@OccupyDemocrats Why is every tweet “breaking” and a “bombshell”? The reality is, 90% of the crap you post is simply spin posted for the sake of demagoguery and the remaining 10% is… how shall we say…. lies. You have zero credibility.
@OccupyDemocrats And this will appear totally on the up and up when Biden and other Dems aren’t charged for similar actions. This will be how the once great party of @TheDemocrats comes to a final, screeching halt of existence in American history—by their own dishonest political hand.