@PaddleHQ Can be fixed in minutes if you even try to check instead of waiting months as it affects customers by making one-page overlay look incomplete https://t.co/yciEXBCoR3
@PaddleHQ@PaddleSupport Yet again checkout design is STILL not fixed. Have been raising this (and many other issues) for years without getting proper solutions. REQUEST: KINDLY REVERT BACK TO THE ORIGINAL (open-summary) DESIGN WHEREBY SUMMARY EXPANDS BUT DOES NOT HOVER/OVERLAP
๐จ New London hub alert ๐จ
Paddle has officially moved into our new home in Kingโs Cross, at the heart of one of Londonโs leading tech and AI communities.
@PaddleHQ@PaddleSupport Yet again checkout design is STILL not fixed. Have been raising this (and many other issues) for years without getting proper solutions. REQUEST: KINDLY REVERT BACK TO THE ORIGINAL (open-summary) DESIGN WHEREBY SUMMARY EXPANDS BUT DOES NOT HOVER/OVERLAP
@PaddleHQ@PaddleSupport The scroll bars (which can appear on multiple sides) used to be with proper dark theme colors until someone decided to make all scroll bars (invert theme) light
@PaddleHQ@PaddleSupport Yet again checkout design is STILL not fixed. Have been raising this (and many other issues) for years without getting proper solutions. REQUEST: KINDLY REVERT BACK TO THE ORIGINAL (open-summary) DESIGN WHEREBY SUMMARY EXPANDS BUT DOES NOT HOVER/OVERLAP
@PaddleHQ@PaddleSupport@PaddleHQ@PaddleSupport In addition the multipage-theme:dark-overlay issue has persisted despite multiple emails & social-media requests.
Is it because no one is testing or has access to this?
How long will it take to fix such a simple request?
And this img is the official demo
@PaddleHQ@PaddleSupport Testing this on a latest chrome (android) and other browsers are even worse.
Every version of the overlay has been designed carelessly and all former support email/social requests not taken in consideration.
This is disappointing as you cannot even respond in real time. Check exa
@PaddleHQ@PaddleSupport The hover/overlap is a silly idea as it creates (1) z-index issues (2) hides the main CTA button (3) cannot close easily ... which all look like bugs and affect ux and conversions
@PaddleHQ@PaddleSupport Kindly check sellers@... support email and provide real response to some API issues affecting auth. If it is rate-limiting please just notify immediately
@danbillson@PaddleHQ@k__mountford Looking for any data on the provided overlay UI options.
- Why only light-gray & dark-gray themes and if any significance on conversion rates?
- Also do users perform better on multi-page as compared to one-page variants?
- Or is it simply a UI choice without significance?
@danbillson@PaddleHQ@k__mountford Hello @danbillson Can you provide more info/analytics from Paddle on which checkout theme & variant performs better? Is it light-theme using one-page or otherwise?
Any short simple suggestions on what is officially recommended for optimal conversion-rates among such options.
@DeepLcom@DeepLcom For some reason the API does not translate the html H1 tags among others. Could it be because I am using PHP->urlencode() when requesting the API? Please open DMs or see screenshot below. Appreciate any feedback.
@PaddleHQ Sent email earlier but got no response.
The one-page checkout contains multiple scrollbars which hide the bottom (buy button) CTA - the dropdown content also appears hidden - not fixed since last year. Can someone give feedback?