Paddle Support

The official support channel for @PaddleHQ

Helping SaaS, App and Digital Product businesses get paid from anywhere and grow everywhere.

[Paddle Support @PaddleSupport]

@p_ch @PaddleHQ Our team is here to help. Can you DM us your vendor ID/email address so we can look into this for you?

[Paddle Support @PaddleSupport]

@m_erdens @PaddleHQ Hi Muhammed, because we take privacy and account security seriously, we can't share or discuss specific account details here on social media. A member of our team has been in touch directly via email to help.

[Paddle Support @PaddleSupport]

@rickywrites @PaddleHQ Hi Ricky, we're here to help. Can you DM us your vendor ID/email address and our team will look into this: https://t.co/L2YNCpgpwS

[Paddle Support @PaddleSupport]

@JohnPappasSays Hi, we'd like to help get your issue resolved. Please DM us your order ID + email address and a member of our team will get in touch.

[Paddle Support @PaddleSupport]

@thesamaxe Hi Sam, this is possible via Paddle Billing - if you contact our team at [email protected] our team can provide additional information on how to access this.

[Paddle Support @PaddleSupport]

@HalaiNazar @PaddleHQ Thanks for reaching out! Can you DM us the email or vendor ID associated with your account and our team will look into this.

[Paddle Support @PaddleSupport]

@talb_bluecurve @PaddleHQ Hi Teddy, our team is here to help if you can send an email to [email protected] with the email you created an account with

[Paddle Support @PaddleSupport]

@i_oleksii @PaddleHQ We're sorry for the delay - a member of our team will be in touch shortly!

[Paddle Support @PaddleSupport]

@YDenisyk @PaddleHQ Hi, sorry on the delay - can you DM us your Vendor ID or email address and we can look into this for you? Thanks in advance 🙏

[Paddle Support @PaddleSupport]

@StasyshynRoman @PaddleHQ Hi @StasyshynRoman thanks for reaching out, our team is looking into it and will be in touch!

[Paddle Support @PaddleSupport]

@chris_byrne @antonosika @PaddleHQ Hi @chris_byrne sorry for the delay, a member of our team is reaching out on your project.

[Paddle Support @PaddleSupport]

@imsandarva @christianbowens @PaddleHQ Hi @imsandarva our team has been in touch via email, thanks for reaching out!

[Paddle Support @PaddleSupport]

@lawctan @PaddleHQ Hi @lawctan, our apologies on the delay - I can confirm the team has now resolved the issue! Thanks for your patience 🙏

[Paddle Support @PaddleSupport]

@pstavirs @PaddleHQ Hi, sorry on the delay - a member of our team has been in touch!

[Paddle Support @PaddleSupport]

@change_det_io @PaddleHQ Sorry on the delay, a member of our team has been in touch!

[Paddle Support @PaddleSupport]

@losstng @PaddleHQ Hi, apologies for the inconvenience here. Can you DM us your email address so our support team can take a closer look at this, thanks.

[Paddle Support @PaddleSupport]

@rashidrealme @PaddleHQ Hi, apologies for the inconvenience here. It looks like our support team can't get through to your assigned address. Could you provide an alternative email address via DM? Thanks.

[Paddle Support @PaddleSupport]

@muhayminkhan111 @PaddleHQ Hi, apologies for the inconvenience here. Our support team are aware of your issue and actively looking for a resolution, thanks for your patience.

[Paddle Support @PaddleSupport]

@DeDynamicsPro @PaddleHQ Yes, our sandbox and production environments are entirely separate. You will have to sign up for a sandbox account here: https://t.co/lNPlkJWa8a

[Paddle Support @PaddleSupport]

@philalves_ @PaddleHQ Hi @philalves_, apologies for your experience here. Can you DM us your email address or seller ID so our support team can take a closer look at your ticket, thanks.