Pien

Owner

[Pien @Dralokof]

@DAVIbankCol_ @davibank Además, nuestro sistema de pagos Creem está configurado únicamente para pagos únicos, sin cobros recurrentes automáticos.

Como soy extranjera y no conozco bien cómo funciona su sistema, agradecería mucho su ayuda para verificar esta transacción.

[Pien @Dralokof]

@DAVIbankCol_
Hola @DaviBank, soy de Indonesia y no estoy familiarizada con su sistema bancario. ¿Podrían ayudarme a verificar si este comprobante de transacción es legítimo?

[Pien @Dralokof]

@DAVIbankCol_ @davibank Un cliente afirma que nuestra tienda le ha cobrado dos veces. El primer pago, del 16 de octubre, se realizó correctamente, pero no encontramos ningún registro de un segundo cobro el 26 de octubre en nuestro sistema.

[Pien @Dralokof]

@simonlabas @PaddleHQ @dlayf @andjdavies Yeah cs very slow responded like they dont care, thx for the reply really bro

[Pien @Dralokof]

@simonlabas @PaddleHQ @dlayf @andjdavies they accept my domain so i can accept payments, then after setting my payout they said after following their onboarding review they cant proceed with my application or enable paddle checkout then they ask me to do revision ln my payout detail. After i fix it, cant login anymore

[Pien @Dralokof]

@simonlabas @PaddleHQ @dlayf @andjdavies Mine is only deactive because they dont accept my boarding, they deactive my account after i fix my payout details. Then they said they process my payout.. do you think this is same like yours? So they hold my balance 6 months? Or mine different case?

[Pien @Dralokof]

@simonlabas @PaddleHQ @dlayf @andjdavies Have you received any conclusion? @simonlabas because they deactivate my account too with outstanding balance. They said they will proceed my payout and give an update, but i havent receive any update at my email at all

[Pien @Dralokof]

@PaddleHQ @PaddleSupport @PaddleSupport

[Pien @Dralokof]

@PaddleHQ @PaddleSupport Can you please help? You guys promised me that i would receive an update regarding my payout shortly since i can't login to my account anymore bcs you deactivate it. But there are no update at all at my email. Its been 4 DAYS. You said shortly, but its been 4 DAYS no update

[Pien @Dralokof]

@rinkesh93 @PaddleHQ Already received a confirmation that they will proceed my payout and will receive future update about my payout shortly. But its been four days since last reply, no update at all, no support reply at all , this is so frustrating

[Pien @Dralokof]

@PaddleHQ
I need urgent help. My account onboarding was denied, but I have outstanding eligible payouts. I followed instructions to update to my local Indonesian bank and emailed your team 4 days ago. Zero response so far, and today is payout day. Please look into this!

[Pien @Dralokof]

@PaddleSupport Already send email to the support team but got no reply, please help asap @PaddleHQ @PaddleSupport

[Pien @Dralokof]

@PaddleSupport please help, customer service already contact me, but now i cant login to my account it says incorrect login details, even tho my email and password is correct, already reset the password 4 times still same

[Pien @Dralokof]

@evanoicse @PaddleHQ @PaddleSupport @PaddleSupport please send your team support to reach us sir

[Pien @Dralokof]

Is @PaddleHQ a scam? Its a payout dya today, yet my payout hasnt been proceed, contact email support is no usefull, no reply for 5 days , dm @PaddleSupport too no reply. I have funds $298 that need to payout, but there is no help at all

[Pien @Dralokof]

@PaddleSupport Please send youe support team asap

[Pien @Dralokof]

@PaddleSupport Already dm you, but no reply at dm , no reply at the email too, its been 5 days already, can you mark this as urgent

[Pien @Dralokof]

@PaddleHQ Already DM @PaddleSupport but there is no reply at all, i dont know what to do

[Pien @Dralokof]

@PaddleHQ need urgent help. My account onboarding was denied, but I have outstanding eligible payouts. I followed instructions to update to my local Indonesian bank and emailed your team 4 days ago. Zero response so far, and today is payout day. Please look into this!

[Pien @Dralokof]

@PaddleSupport @PaddleHQ already DM still no reply at DM no reply at email it been 5 days already and no reply at the email, this is so frustating, is there any customer service that could help

[Paddle Support @PaddleSupport]

@Dralokof Hi, we're here to help - can you DM us your vendor ID/email address and we'll have our team get in touch.