Richmond Stace - The Pain Coach

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[Richmond Stace - The Pain Coach @painphysio]

My daily posts to understand and overcome your chronic pain 👇

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[Richmond Stace - The Pain Coach @painphysio]

@GWRHelp the irony of the train host asking the lady sitting on the floor if she has a first class ticket.

[Richmond Stace - The Pain Coach @painphysio]

.@British_Airways

On 29th Dec I had notification of my refund, due in October, that it was to arrive shortly.

I have received nothing.

[Richmond Stace - The Pain Coach @painphysio]

@British_Airways I have and have hear nothing for weeks.

[Richmond Stace - The Pain Coach @painphysio]

.@British_Airways

No response to my complaint.

No response to my emails about the lack of response.

I was informed over a week ago my refund would arrive shortly…nothing.

Appalling.

Since October.

@anna_tims

[Richmond Stace - The Pain Coach @painphysio]

@anilkseth @British_Airways @anna_tims Can sympathise.

@British_Airways is well deserved in being highlighted by @anna_tims for appalling customer service.

[Richmond Stace - The Pain Coach @painphysio]

.@British_Airways I have still not received my refund due in October.

The agent said it was because of American Airlines, but I booked with you, not them.

My complaint also remains unanswered.

@BBCWatchdog

[Richmond Stace - The Pain Coach @painphysio]

@British_Airways I have been bearing with you for two months and multiple lengthy phone calls.

Apparently, there is no-one in BA who can help and bring resolution, according to the agent today.

Awful service. How can British Airways be trusted?

[Richmond Stace - The Pain Coach @painphysio]

.@British_Airways

The most appalling service.

I am overdue a refund from you that should have been paid in October, I have had to call multiple times and been told next week, next week. Nothing.

Even my complaint has not been answered.

[Richmond Stace - The Pain Coach @painphysio]

@British_Airways A timescale is exactly what you need to provide.

A timescale is what 5 star customer service provides.

A 1 star customer service offers no timescale.

[Richmond Stace - The Pain Coach @painphysio]

Daily posts to understand and overcome chronic pain.

#thepaincoach #chronicpain

[Richmond Stace - The Pain Coach @painphysio]

Skills Sessions.

The complete collection of resources.

Season 2: myths of chronic pain.

Myth: pain when you move means you are doing harm.

https://t.co/eSRvjMu72P

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[Richmond Stace - The Pain Coach @painphysio]

Understand and overcome your chronic pain, daily newsletter.

Today’s: what we need is here.

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[Richmond Stace - The Pain Coach @painphysio]

Did you see my fibromyalgia blog series?

28 blogs, 28 days.

Start here: https://t.co/kdsYTI4WXp

#fibromyalgia #chronicpain #thepaincoach

[Richmond Stace - The Pain Coach @painphysio]

@AdamMeakins “studies have similarly found that a counselor’s therapeutic skills predict client outcomes, whereas other therapist characteristics (such as years of experience and theoretical orientation) do not”

Miller & Moyers.

[Richmond Stace - The Pain Coach @painphysio]

@AdamMeakins In the beginner’s mind there are many possibilities, but in the expert’s there are few.

~ Shunryu Suzuki

[Richmond Stace - The Pain Coach @painphysio]

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[Richmond Stace - The Pain Coach @painphysio]

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[Richmond Stace - The Pain Coach @painphysio]

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[Richmond Stace - The Pain Coach @painphysio]

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