Shan Zhong

Product/Growth based in the Bay Area
Alumni @Stanford GSB

[Netic @Netic_AI]

It’s no secret that many people in the country have a negative view of AI.

At Netic, we’re here to change that.

When someone calls into a company that runs on Netic, they’re not having a good day. Their pipe burst. Their electricity went out. Their A/C stopped working and it’s 99 degrees out.

Empathetic, high-quality AI can help get the problem solved quickly, and show people what’s possible when AI does its job.

Here are some live reactions from people who have interacted with Netic’s AI.

[Netic @Netic_AI]

At Netic, we regularly host lunch and learns for our team with epic people.

On Monday, we’re excited to welcome @cwdegnan, the first Account Executive and former Chief Revenue Officer of @Snowflake for 11 years.

He’ll share his sales secrets, career advice, and hold a live Q&A.

And for the first time ever, we’re opening up a Netic lunch and learn to others.

We’re inviting a few top sellers to apply to come meet Chris and our team at our office.

Apply now for an invitation: https://t.co/9VLvks32k6

[Netic @Netic_AI]

A homeowner frantically calls their HVAC company at 11pm during a snowstorm because the heat went out.

Netic's AI has a few hundred milliseconds to pull their account history, the age and make of their furnace, technician availability, and pricing, then reason through it, respond with empathy, and book the service.

That's our agentic brain at work.

It’s a constellation of specialized agents, each built for one job and grounded in the business's operating logic.

As a conversation unfolds across voice, text, chat, and email, an orchestration layer selects the right agent and gives it the exact context it needs.

It works well beyond HVAC.

The same brain powers plumbing, pest control, veterinary, and dozens more industries, each with its own workflows, terminology, and edge cases.

Getting frontier AI to run reliably in the messiest corner of the economy is one of the hardest engineering problems we know of.

We're proud to be working on it. Here's a look at the engineering problems you won't find anywhere else, and the culture that's focused on solving them.

https://t.co/sXdFSxrDQD

[Netic @Netic_AI]

We're excited to share that Netic has been featured in the 2026 @CBinsights AI 100!

We’re proud to be building AI for the real-world, critical services industries that form the backbone of our economy.

Businesses that run on Netic grow faster and deliver an amazing experience for their customers.

Thank you to every business that puts their trust in Netic, our team of relentless builders, and everyone else who has supported us along the way.

We're just getting started.

Congratulations to all the amazing AI companies on this list.

[Shan Zhong @paladinworld]

@recap_david RENOVATE

[Shan Zhong @paladinworld]

@mikemorgenstern Hi how much is that? I am thinking about going to the conference tmr and googled here. Shot me one email at [email protected] if you are still selling it (But do they allow ticket transfer??) Thanks

[Shan Zhong @paladinworld]

@waldenlam please do

[Shan Zhong @paladinworld]

@waldenlam Impressed by how active you are on Twitter..